Hillary Wagy
Customer Support Center Specialist at Movement Mortgage | Marietta, Georgia, United States
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Hillary Wagy currently serves as a Customer Support Center Specialist at Movement Mortgage, where she leverages her extensive expertise in customer service within the financial services sector to enhance the overall customer experience. In her role, Hillary is instrumental in managing the critical relationship between customers and the organization, utilizing her in-depth understanding of the loan process to provide clear and effective solutions. Her ability to actively listen to customer inquiries and address their needs with a positive demeanor has not only fostered trust but also significantly contributed to high customer satisfaction rates.
Hillary is deeply committed to operational excellence, consistently exceeding performance metrics related to conversion rates and quality assurance. She meticulously documents each customer interaction in the MSP Mortgage Servicing System, ensuring that all communications are recorded accurately for future reference and analysis. This attention to detail, combined with her strong skills in creative problem-solving and financial analysis, enables her to identify trends and implement improvements that enhance service delivery.
In addition to her technical skills, Hillary's proficiency in communication and public relations allows her to effectively convey complex information in an accessible manner, ensuring that customers feel informed and valued throughout their journey. As a remote specialist, she excels in time management and office administration, balancing multiple customer interactions while maintaining a high standard of service. Hillary's passion for helping others and her results-driven approach make her a vital asset to Movement Mortgage, where she continues to inspire her team and elevate the customer experience.
Customer Support Center Specialist at Movement Mortgage in September 2023 to Present
Artist Manager at Keyboard ConversationsĀ® in December 2003 to August 2024
Inbound Contact Center Agent at LendingTree in March 2021 to April 2023
Account Executive at Cox Enterprises in January 2007 to July 2009
Publicist at Lovely and Delicious Communications in October 2005 to April 2009
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Kennesaw State University, Bachelor of Science, September 1996 to September 2026
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Customer Experience
Customer Service Representatives
Multitasking
Problem Solving
Marketing Strategy
Business-to-Business (B2B)
Account Management
Brand Awareness
Media Strategy
Analytical Skills
Customer Support
Customer Service
Phone Etiquette
Customer Interaction
Salesforce.com
Customer Satisfaction
Microsoft Office
Marketing
Professional Communication
Creative Problem Solving
Lending Solutions
Loan Servicing
Business Strategy
Financial Analysis
Sales
Media Relations
Event Management
Sponsorship
Promotions
Press Releases
Public Relations
Advertising Sales
Copywriting
Advertising
Writing
Editing
Brand Development
Publicity
Newsletters
Television
Creative Writing
Communication
Office Administration
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork
Time Management
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Discover more about Movement MortgageWhat is Hillary Wagy email address?
Email Hillary Wagy at [email protected] and [email protected]. This email is the most updated Hillary Wagy's email found in 2026.
How to contact Hillary Wagy?
To contact Hillary Wagy send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Hillary Wagy work for?
Hillary Wagy works for Movement Mortgage
What is Hillary Wagy's role at Movement Mortgage?
Hillary Wagy is Customer Support Center Specialist
What is Hillary Wagy's Phone Number?
Hillary Wagy's phone (404) ***-*570
What industry does Hillary Wagy work in?
Hillary Wagy works in the Public Relations & Communications industry.
Hillary Wagy Email Addresses
Hillary Wagy Phone Numbers
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