Hil Tan
Data Analyst, Operational Excellence at foodpanda | Shah Alam, Selangor, Malaysia
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Hil Tan is a seasoned Fraud Operations Analyst II at foodpanda, where he leverages over four years of specialized experience in e-commerce fraud detection and prevention. In his current role, Hil has taken on elevated responsibilities that underscore his expertise in managing complex fraud operations. He plays a pivotal role in team planning, coordinating quarterly project initiatives for the Operations Analysts (Market Leads) team. This involves optimizing resource allocation and ensuring that all efforts align with foodpanda's strategic goals, ultimately enhancing operational efficiency and effectiveness.
Hil's commitment to business process improvement is evident through his leadership in standardizing procedures across various regions. By implementing automation solutions, he has significantly streamlined workflows, resulting in measurable increases in productivity and accuracy in fraud detection. His analytical skills and critical thinking enable him to navigate ambiguity, transforming chaotic situations into structured, actionable insights that drive decision-making.
In addition to his technical proficiency in SQL and e-commerce, Hil excels in stakeholder management, ensuring that all parties are informed and engaged throughout the fraud prevention process. His focus on quality assurance and content review further enhances the integrity of foodpanda's operations, safeguarding the platform against online fraud. With a proven track record of delivering high-quality results, Hil Tan continues to be an invaluable asset to foodpanda, dedicated to fostering a secure and trustworthy environment for its users.
Data Analyst, Operational Excellence at foodpanda in February 2025 to Present
Fraud Operations Analyst II at foodpanda in August 2022 to January 2025
Fraud Operations Analyst at foodpanda in October 2021 to July 2022
Associate Analyst - Payment Risk Operation at Wipro in March 2021 to October 2021
Associate Analyst - Account and Content Integrity at Wipro in July 2020 to March 2021
Senior Associate - Customer Support at Tech Mahindra in April 2019 to June 2020
Associate - Customer Support at Tech Mahindra in January 2018 to March 2019
Translator at ADR Media Sdn Bhd in May 2015 to August 2015
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National Taiwan University, Master of Arts - MA, August 2026
Universiti Tunku Abdul Rahman (UTAR), Bachelor of Arts - BA, August 2026
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Tableau
SQL
E-Commerce
Critical Thinking
Business Process Improvement
Stakeholder Management
Data Analysis
Dashboard Building
Attention to Detail
Problem Solving
Google Data Studio
Fraud Investigations
Analytical Skills
Quality Assurance
Teamwork
Translation
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
MySQL
Academic Research
Content Review
Fraud Analysis
Fraud Detection
Fraud Prevention
Online Fraud
Google BigQuery
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Discover more about foodpandaWhat is Hil Tan email address?
Email Hil Tan at [email protected]. This email is the most updated Hil Tan's email found in 2026.
How to contact Hil Tan?
To contact Hil Tan send an email to [email protected]. (updated on October 21, 2024)
What company does Hil Tan work for?
Hil Tan works for foodpanda
What is Hil Tan's role at foodpanda?
Hil Tan is Data Analyst, Operational Excellence
What is Hil Tan's Phone Number?
Hil Tan's phone (**) *** *** 382
What industry does Hil Tan work in?
Hil Tan works in the Research industry.
Hil Tan Email Addresses
Hil Tan Phone Numbers
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