Hena M
Specialist at Apple | New York, New York, United States
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Hena M. is a seasoned Specialist at Apple, bringing over 16 years of dedicated experience in delivering exceptional customer service and support. Her multifaceted background encompasses both sales and technical support roles, allowing her to navigate complex customer needs with ease. Hena’s unique blend of technical acumen and creative design skills enables her to approach projects from various angles, ensuring that every solution is not only effective but also innovative.
In her current role, Hena excels at fostering genuine connections with customers, guiding them toward personalized solutions that align with their specific requirements. Her expertise in creative strategy and branding allows her to craft compelling narratives that resonate with users, enhancing their overall experience with Apple products. Hena’s proficiency in tools such as Adobe Illustrator and Microsoft PowerPoint complements her graphic design capabilities, enabling her to produce visually striking presentations and marketing materials that elevate brand identity.
Key projects that Hena has spearheaded include the development of engaging training materials for new team members, which have significantly improved onboarding processes and customer interaction strategies. Additionally, her work in web design and vector illustration has contributed to various marketing campaigns that effectively communicate Apple’s commitment to innovation and quality. With a passion for leading teams and a relentless pursuit of excellence, Hena M. continues to be a vital asset to Apple, consistently pushing the boundaries of customer engagement and service delivery.
Specialist at Apple in March 2008 to Present
Design Manager, EDITION & W Hotels at Marriott International in May 2016 to Present
Graphic Designer at Tommy Hilfiger in April 2014 to May 2016
Graphic Designer at The Doneger Group in April 2012 to April 2014
Graphic Design & Illustration Intern at Martha Stewart Crafts in May 2010 to September 2010
Community Intern at Gawker Media in January 2010 to April 2010
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Montclair State University, BFA, August 2026
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Sales
Creative Strategy
Corporate Identity
Branding
Corporate Branding
Poster Design
Presentations
Communication
Microsoft PowerPoint
Technical Support
Customer Experience
Mac
Adobe Creative Suite
InDesign
Typography
Graphic Design
Illustrator
Social Media
OS X
Photoshop
Layout
Logo Design
Keynote
iWork
Art Direction
Digital Photography
iLife
Image Manipulation
Branding & Identity
Photography
Dreamweaver
Customer Service
Vector Illustration
Posters
Illustration
Mac OS X
Multimedia
Leadership
Retail
Flash
Creative Direction
Graphics
Social Networking
Web Design
iOS
Microsoft Office
Mac OS
Visual Communication
Visual Merchandising
Planograms
Web Development
Advertising
Catalogs
Social Media Marketing
Microsoft Excel
PowerPoint
Adobe Photoshop
Adobe Illustrator
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Discover more about AppleWhat is Hena M email address?
Email Hena M at [email protected] and [email protected]. This email is the most updated Hena M's email found in 2026.
How to contact Hena M?
To contact Hena M send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Hena M work for?
Hena M works for Apple
What is Hena M's role at Apple?
Hena M is Specialist
What is Hena M's Phone Number?
Hena M's phone (212) ***-*145
What industry does Hena M work in?
Hena M works in the Hospitality industry.
Hena M Email Addresses
Hena M Phone Numbers
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