Heman Marria

Heman Marria brings over a decade of diverse experience spanning insurance sales, claims management, investigations, and dispute resolution. Currently, as the Quality and Audit Officer at cohealth, Heman plays a pivotal role in ensuring the organization’s compliance, quality assurance, and continuous improvement initiatives. His expertise in managing FOI requests, coupled with his proficiency in preparing and analyzing ReCAMP audits, underscores his commitment to maintaining high standards of operational integrity and transparency. Heman leverages advanced systems such as Riskman, Best Practice, and TRAK to streamline incident reporting, risk management, and audit processes, enabling data-driven decision-making and enhanced service delivery.

In his role as project lead, Heman oversees critical quality assurance projects, ensuring that cohealth’s practices align with industry standards and regulatory requirements, particularly in the context of NDIS compliance. His background in property claims, customer service, and claims investigations equips him with a comprehensive understanding of the insurance landscape, which he effectively applies to improve audit outcomes and risk mitigation strategies. Heman’s skills in Microsoft Excel, Office, and project management facilitate meticulous report generation—monthly and quarterly—that inform strategic planning and operational improvements.

His experience in court mediations and settlements, combined with his remediation analyst background, enhances his ability to navigate complex compliance issues and foster stakeholder engagement. Heman’s multidisciplinary expertise and leadership in quality assurance initiatives position him as a vital contributor to cohealth’s mission of delivering safe, compliant, and high-quality healthcare services.