Heidi Holtsclaw
Account Manager at Benefits In A Card | Greenville, South Carolina, United States
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Heidi Holtsclaw is a dedicated Client Service Specialist at IAG - Insurance Applications Group, Inc., where she leverages her diverse academic background in Linguistics and Spanish from Indiana University Bloomington to enhance client engagement and service delivery. With over five years of experience in customer and community relations, Heidi has built a reputation for her efficiency, adaptability, and exceptional interpersonal communication skills. These attributes are vital in her current role, where she leads training calls that cover critical aspects of health benefit plans, enrollment options, and marketing materials, ensuring that clients are well-informed and equipped to navigate the complexities of the insurance landscape.
In her capacity as the Head of IAG Service's Compliance Project, Heidi plays a pivotal role in guiding healthcare benefit clients to adhere to the regulations set forth by the Affordable Care Act. Her expertise in compliance not only fosters trust with clients but also mitigates risks associated with non-compliance. By facilitating comprehensive training sessions, she empowers clients to understand their responsibilities and the administrative components of the onboarding process, ultimately enhancing their overall experience with IAG.
Heidi's skill set is further enriched by her proficiency in Salesforce.com, which she utilizes to streamline client interactions and improve service efficiency. Her leadership development capabilities, combined with her strong writing and social media skills, enable her to effectively communicate complex information in an accessible manner. As a passionate advocate for client success, Heidi is committed to fostering long-term relationships and ensuring that IAG remains a trusted partner in the healthcare benefits sector.
Account Manager at Benefits In A Card in February 2025 to Present
Client Service Specialist at IAG - Insurance Applications Group, Inc. in October 2022 to January 2025
English Second Language Instructor at The Literacy Alliance in June 2021 to January 2022
Campus Missionary at Chi Alpha Christian Fellowship in May 2019 to May 2021
Cook at Fort Wayne TinCaps in May 2016 to August 2019
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Indiana University Bloomington, Bachelor's degree, September 2026
Indiana University Bloomington, Bachelor of Arts - BA, September 2026
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Leadership Development
Classroom Management
Language Teaching
Customer Service
Microsoft Office
Interpersonal Communication
Salesforce.com
Spanish Translation
Linguistic analysis
Community Outreach
Writing
Social Media
Editing
Time Management
Fundraising
Human Resources (HR)
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Discover more about Benefits In A CardWhat is Heidi Holtsclaw email address?
Email Heidi Holtsclaw at [email protected]. This email is the most updated Heidi Holtsclaw's email found in 2026.
How to contact Heidi Holtsclaw?
To contact Heidi Holtsclaw send an email to [email protected]. (updated on August 27, 2024)
What company does Heidi Holtsclaw work for?
Heidi Holtsclaw works for Benefits In A Card
What is Heidi Holtsclaw's role at Benefits In A Card?
Heidi Holtsclaw is Account Manager
What is Heidi Holtsclaw's Phone Number?
Heidi Holtsclaw's phone (839) ***-*158
What industry does Heidi Holtsclaw work in?
Heidi Holtsclaw works in the Insurance industry.
Heidi Holtsclaw Email Addresses
Heidi Holtsclaw Phone Numbers
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