Heidi Freytag
Consultant: Business Analyst, Process Analyst, Technical Writer at Freelance | Portland, Oregon Metropolitan Area
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Heidi Freytag currently serves as a versatile Consultant at Freelance, where she leverages her extensive expertise in business analysis, process improvement, and technical writing to deliver impactful solutions for a diverse range of clients. In her role, Heidi specializes in streamlining complex information architectures, enhancing user access to critical data through innovative information design on intranet sites, online portfolios, and comprehensive training areas. Her work often involves developing intuitive business process flows and procedures aligned with regulatory standards such as Sarbanes-Oxley, Kaizen, and Lean methodologies, ensuring organizations maintain compliance while optimizing operational efficiency.
Heidi’s key projects frequently include conducting detailed stakeholder interviews, analyzing existing workflows, and creating clear, user-friendly documentation—ranging from technical manuals and user guides to quick-start materials. Her proficiency with tools like Visio, MS Project, and content management systems enables her to visualize IT and business processes effectively, facilitating cross-functional collaboration and project alignment. With a strong background in Agile methodologies and web content development, she excels at managing digital media assets and delivering training solutions that improve onboarding and ongoing employee efficiency.
Her expertise extends to disaster recovery planning, process automation, and the creation of online information libraries that make complex data accessible and actionable. Heidi’s ability to translate technical and procedural information into simple, engaging formats has consistently helped organizations reduce training time, improve compliance, and foster continuous improvement. Her multidisciplinary skills—ranging from technical writing and content management to team leadership—make her a valuable partner in driving business transformation and operational excellence.
Consultant: Business Analyst, Process Analyst, Technical Writer at Freelance in January 2000 to Present
Content Management, Technical Writer at Symantec in January 2015 to January 2015
Business Analyst, Process Analyst, Technical Writer at Contract Pharmacy - Software and Operations Services in September 2008 to January 2014
Content Management, Technical Writer (Business & Information Services Data Security) at Providence Health Plans in January 2011 to January 2012
Content Management, Technical Writing, Information Strategy at GE Healthcare in January 2011 to January 2011
Content Management, Technical Writing at Tektronix in January 2006 to January 2008
Technical Writer/Web Developer/Business Analyst at Oregon Catholic Press (OCP), www.ocp.org in January 2006 to January 2006
Technical Writer/Web Developer at Intel, Corporate Internet Marketing in January 2005 to January 2006
Technical Writer, Sarbanes Oxley, Business Processes at Hollywood Entertainment in January 2004 to January 2004
Technical Writer, Sarbanes Oxley, Business Processes at Intel in January 2004 to January 2004
Technical Writer/Content Management at PCB123, www.PCB123.com in January 2004 to January 2004
Technical Writer, Web Developer at Hewlett-Packard (HP) in January 2003 to January 2003
Flash/Web Developer, Technical Writer at CNF, con-way.com in January 2002 to January 2002
Technical Writer/Programmer Analyst at Enron Broadband Services in January 1998 to January 2001
Assorted at Assorted Companies in January 1998 to January 1998
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Local Colleges
Southwestern Oregon Community College, Associate of Arts (AA)
University of Portland, BS
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Software Documentation
Visio
SharePoint
Technical Writing
Databases
Content Management
Testing
Business Analysis
Web Development
Business Process Improvement
Cross-functional Team Leadership
Agile Methodologies
Manuals
Business Process
SDLC
Web Content
MS Project
Digital Media
Disaster Recovery
E-training
Photography
Agile Project Management
sharepoint workspace
Microsoft Project
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Discover more about FreelanceWhat is Heidi Freytag email address?
Email Heidi Freytag at [email protected] and [email protected]. This email is the most updated Heidi Freytag's email found in 2026.
What is Heidi Freytag phone number?
Heidi Freytag phone number is 503-201-5918.
How to contact Heidi Freytag?
To contact Heidi Freytag send an email to [email protected] or [email protected]. If you want to call Heidi Freytag try calling on 503-201-5918. (updated on May 20, 2025)
What company does Heidi Freytag work for?
Heidi Freytag works for Freelance
What is Heidi Freytag's role at Freelance?
Heidi Freytag is Consultant: Business Analyst, Process Analyst, Technical Writer
What industry does Heidi Freytag work in?
Heidi Freytag works in the Information Technology & Services industry.
Heidi Freytag Email Addresses
Heidi Freytag Phone Numbers
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