Heather Trieu
Co-Founder and Director at MultiWave Networks | Melbourne, Victoria, Australia
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Heather Trieu, as Co-Founder and Director of MultiWave Networks, plays a pivotal role in shaping the company's strategic direction and operational excellence within the Australian telecommunications landscape. With her extensive background in telco business management, Heather leverages her expertise in program management, go-to-market strategies, and systems integration to drive innovative solutions tailored to the evolving needs of wholesale satellite services. Under her leadership, MultiWave Networks has successfully established itself as a trusted B2B provider, delivering white-label NBN™ satellite services that enable downstream partners to expand their offerings seamlessly.
Heather’s hands-on approach to project delivery and requirements analysis ensures that complex technology deployments—such as MVNO/MVNE integrations and wholesale connectivity solutions—are executed efficiently and reliably. Her deep understanding of vendor management and service delivery processes has been instrumental in fostering strong partnerships with technology vendors and service providers, ensuring high-quality system integration and operational performance. Additionally, Heather’s strategic focus on go-to-market initiatives and BSS/CRM systems has helped streamline customer onboarding, billing, and support functions, enhancing the overall customer experience.
Her leadership at MultiWave Networks reflects a commitment to innovation in satellite telecommunications, particularly in leveraging NBN infrastructure and satellite technology to bridge connectivity gaps across Australia. By combining her technical expertise with a keen business acumen, Heather continues to position MultiWave Networks as a key player in the wholesale satellite services sector, driving growth and delivering tailored, scalable solutions to meet the demands of a dynamic telco environment.
Co-Founder and Director at MultiWave Networks in January 2016 to Present
GM Commercial and Compliance at Pivotel Group in March 2022 to June 2023
Head of Projects and Customer Operations at Pivotel Group in January 2021 to May 2022
Manager, Product Delivery and Operations, Cellular & NBN Services at Pivotel Group in November 2018 to January 2021
Senior Consultant at MultiWave Group in June 2013 to November 2018
Program Manager at Australia Post in July 2012 to June 2013
Head of MVNE Technology at Vodafone Hutchinson Australia (VHA) in January 2010 to June 2012
Program Manager at Crazy John's in January 2007 to January 2009
Consultant at SMS Management & Technology in January 2006 to January 2006
Project Manager & Business Analyst at Expert Information Systems / Infosys Australia in March 2003 to October 2004
Strategy & Change Manager at Ericsson AsiaPacificLab Australia in January 2001 to January 2003
Business Area Manager (Programme/Project Manager) at Ericsson AsiaPacificLab Australia in January 1998 to January 2001
Team Leader & Senior Engineer at Ericsson AsiaPacificLab Australia in January 1994 to January 1998
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Melbourne Business School, October 2026
University of Melbourne, B. Sc. / B. Eng. (Elec) (Hons), October 1990 to October 1994
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Vendor Management
Telecommunications
Integration
Program Management
Software Development
Strategy
BSS
CRM
Business Intelligence
Testing
Project Delivery
Pre-sales
Leadership
Requirements Analysis
Business Process Improvement
IT Strategy
Service Delivery
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What is Heather Trieu email address?
Email Heather Trieu at [email protected] and [email protected]. This email is the most updated Heather Trieu's email found in 2026.
How to contact Heather Trieu?
To contact Heather Trieu send an email to [email protected] or [email protected]. (updated on March 16, 2025)
What company does Heather Trieu work for?
Heather Trieu works for MultiWave Networks
What is Heather Trieu's role at MultiWave Networks?
Heather Trieu is Co-Founder and Director
What is Heather Trieu's Phone Number?
Heather Trieu's phone (416) ***-*387
What industry does Heather Trieu work in?
Heather Trieu works in the Information Technology & Services industry.
Heather Trieu Email Addresses
Heather Trieu Phone Numbers
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