Heather Todd
Project Manager at Royal Neighbors of America | Bettendorf, Iowa, United States
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Heather Todd, PMP, currently serves as a Project Manager at Royal Neighbors of America, where she leverages her extensive experience in project management and agile methodologies to drive strategic initiatives and operational excellence. With over 16 years of professional experience, Heather has cultivated a robust skill set that encompasses end-to-end project coordination, stakeholder engagement, and team leadership. Her expertise in Agile and Scrum practices, honed over the past six years as a Scrum Master, enables her to coach cross-functional teams effectively, fostering a culture of continuous improvement and adaptive planning.
At Royal Neighbors, Heather manages complex projects that align with the organization’s mission to provide innovative insurance solutions and community support. Her role involves setting clear project deadlines, defining responsibilities, and monitoring progress to ensure deliverables meet stringent quality, time, and budget constraints. She excels in developing flexible work plans that adapt to evolving requirements, employing change management strategies to facilitate smooth transitions and stakeholder buy-in. Heather’s proficiency in IT Service Management (ITIL) principles and her ability to build strong relationships across departments have been instrumental in streamlining project execution and enhancing operational efficiency.
Her comprehensive skill set—including written communication, training needs analysis, and the creation of engaging Web-Based Trainings (WBTs)—supports her in delivering impactful training and fostering collaboration. Heather’s strategic approach to project management, combined with her technical expertise and leadership qualities, positions her as a valuable asset in driving innovative solutions and ensuring project success within the dynamic insurance and financial services industry.
Project Manager at Royal Neighbors of America in February 2025 to Present
Scrum Master at John Deere in May 2022 to July 2024
Adoption Lead at John Deere in February 2021 to May 2022
Process Pro / Product Manager at John Deere in October 2017 to February 2021
Instructional Designer/Developer (Curriculum Developer) at John Deere in September 2011 to October 2017
Instructional Designer/Developer for JDIS at John Deere in March 2008 to September 2011
Instructional Designer at Allstate Insurance Company in January 2006 to March 2008
Quality Assurance Analyst at Allstate Insurance Company in May 2004 to January 2006
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Northern Illinois University, Master's degree
Western Illinois University, Bachelor's degree
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Software Product Management
Agile Project Management
ITSM
ServiceNow SecOps
ServiceNow Vulnerability Management
Agile & Waterfall Methodologies
Coaching
Workshops
ServiceNow
CSPO
Certified product owner
Certified Scrum Product Owner (CSPO)
Teamwork
Product Management
Project Management
Scrum Master
Agile Methodologies
Scrum
Change Management
Leadership
Interpersonal Skills
Written Communication
Build Strong Relationships
IT Service Management
ITIL
Cross-functional Team Leadership
Impediment Removal
Internal Communications
Interpersonal Communication Abilities
Planning
Customer Satisfaction
Communication
Requirements
Training
Process Improvement
Requirements Gathering
Collaboration Solutions
Customer Service
Presentation Skills
Program Management
Business Analysis
Requirements Analysis
Web Conferencing
Microsoft Excel
Visio
PowerPoint
Microsoft Office
Microsoft Word
Microsoft Products
Adobe Creative Suite
Grade Control
Heavy Equipment
Software Documentation
SharePoint
Public Speaking
Curriculum Development
Task Analysis
Training Needs Analysis
Instructional Design
WBTs
Management
Leadership Development
Adult Education
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Discover more about Royal Neighbors of AmericaWhat is Heather Todd (pmp email address?
Email Heather Todd (pmp at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Heather Todd (pmp's email found in 2026.
What is Heather Todd (pmp phone number?
Heather Todd (pmp phone number is 3193309839.
How to contact Heather Todd (pmp?
To contact Heather Todd (pmp send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Heather Todd (pmp try calling on 3193309839. (updated on May 08, 2025)
What company does Heather Todd work for?
Heather Todd works for Royal Neighbors of America
What is Heather Todd's role at Royal Neighbors of America?
Heather Todd is Project Manager
What industry does Heather Todd work in?
Heather Todd works in the Information Technology & Services industry.
Heather Todd Email Addresses
Heather Todd Phone Numbers
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