Heather Lyra
Collections Analyst III at DuraServ | Dallas, Texas, United States
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Heather Lyra currently serves as a Collections Analyst III at DuraServ, where she plays a pivotal role in optimizing the company's accounts receivable processes. Leveraging her extensive six-year background in Accounts Receivable and three years in Accounts Payable, Heather specializes in utilizing Microsoft Dynamics and advanced Excel techniques to enhance collection strategies and improve cash flow management. Her expertise in data collection, manipulation, and visualization allows her to identify systemic barriers to timely payments and develop targeted solutions that streamline billing and collections workflows.
At DuraServ, Heather is instrumental in leading initiatives that focus on process and performance improvement. She conducts comprehensive account history research to uncover underlying issues affecting collections, enabling her to tailor strategies that maximize efficiency. Her analytical approach involves analyzing large datasets to pinpoint trends, forecast potential delinquencies, and implement proactive measures. Heather’s proficiency in online data entry, combined with her strong written communication skills, ensures accurate documentation and effective stakeholder engagement.
Beyond her technical skills, Heather demonstrates leadership in continuous process improvement efforts, often mentoring team members and fostering a culture of operational excellence. Her ability to manage time effectively and prioritize tasks ensures that collections targets are met consistently. By integrating industry best practices with her expertise in Microsoft Outlook, OneNote, and data visualization tools, Heather contributes significantly to DuraServ’s financial health and operational efficiency. Her ongoing commitment to leadership development and process optimization positions her as a valuable asset in the dynamic landscape of accounts receivable management.
Collections Analyst III at DuraServ in July 2024 to Present
Contract Billing Specialist at DuraServ in July 2022 to July 2024
Senior Billing Administrator, Accounts Payable at Vinson Process Controls in January 2019 to June 2022
Billing Specialist, Payroll Clerk at Oryx Oilfield Holdings LLC / Kodiak Trenching and Boring LLC in August 2016 to December 2018
Data Entry Clerk, File Maintenance Clerk at Robert Half in October 2015 to August 2016
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Dallas College, October 2026
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Accounting
Invoicing
Account Reconciliation
Accounts Payable (AP)
Microsoft Outlook
Personal Development
Revenue Cycle Management
Revenue Cycle
Project Management
Key Performance Indicators
Team Performance
Written Communication
T&M Invoicing
Interpersonal Communication
Microsoft Dynamics
VLOOKUP
Pivot Tables
Syspro
Change Initiatives
Enterprise Resource Planning (ERP)
Team Leadership
Cash Flow Analysis
Data Manipulation
Leadership
Continuous Process Improvement
Data Analysis
Research Skills
Team Organization
Data Entry
Online Data Entry
Microsoft Office
10-Key Typing
SAP ERP
Credits & Debits
Time Management
Analytical Skills
High Level Of Accuracy
Attention to Detail
Streamlining Processes
OneNote
Microsoft Excel
Certified Payroll Reports
AIA Billing
Accounts Receivable (AR)
Interpersonal Skills
Billing Process
Creativity and Innovation
Organization Skills
Teamwork
Project Coordination
Communication
Leadership Development
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Discover more about DuraServWhat is Heather Lyra email address?
Email Heather Lyra at [email protected]. This email is the most updated Heather Lyra's email found in 2026.
How to contact Heather Lyra?
To contact Heather Lyra send an email to [email protected]. (updated on March 04, 2025)
What company does Heather Lyra work for?
Heather Lyra works for DuraServ
What is Heather Lyra's role at DuraServ?
Heather Lyra is Collections Analyst III
What is Heather Lyra's Phone Number?
Heather Lyra's phone (214) ***-*345
What industry does Heather Lyra work in?
Heather Lyra works in the Facilities Services industry.
Heather Lyra Email Addresses
Heather Lyra Phone Numbers
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