Heather Gehan

Q: What is Heather Gehan email address?

Email Heather Gehan at hgehan@healthypawspetinsurance.com. This email is the most updated Heather Gehan's email found in 2026.

Q: How to contact Heather Gehan?

To contact Heather Gehan send an email to hgehan@healthypawspetinsurance.com. (updated on September 03, 2024)

Senior Billing Specialist at PetPartners Pet Insurance | Rochester, New York, United States

About Heather Gehan

Heather Gehan is a seasoned Business Operations Analyst and Chargeback Specialist at Healthy Paws, a Chubb Company, where she leverages over a decade of experience in financial operations to drive efficiency and optimize processes. In her current role, Heather is instrumental in managing bank reconciliations, account and billing management, and overseeing chargeback processes. Her expertise in dispute management allows her to navigate complex chargeback scenarios, ensuring that resolutions are achieved promptly and effectively.

One of Heather's key projects involves reporting on chargeback data, where she analyzes trends and provides actionable insights that help mitigate future disputes. Her proactive approach not only enhances operational efficiency but also contributes to the overall financial health of the organization. Additionally, Heather plays a pivotal role in training her team on chargeback protocols, fostering a collaborative environment that emphasizes teamwork and continuous improvement.

Beyond chargebacks, Heather is adept at managing various operational tasks, including ordering office supplies through Coupa Pay and processing claim reimbursements via direct deposit and checks. Her attention to detail is further exemplified in her verification and research of checks with the Positive Pay feature, ensuring that all transactions are secure and compliant. With a strong foundation in payment card processing and account management, Heather is committed to delivering exceptional customer service and driving results that exceed expectations. Her multifaceted skill set and dedication to operational excellence make her an invaluable asset to Healthy Paws and its mission to provide top-notch pet insurance solutions.

Heather Gehan Work