Heather Fabio
Customer Service & Warehouse Manager at MCC Label | Fountain Inn, South Carolina, United States
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Heather Fabio is a seasoned Customer Service & Warehouse Manager at MCC Label, where her extensive experience and dynamic leadership skills converge to drive exceptional customer experiences and operational efficiencies. With over 20 years in the customer service sector, Heather has honed her ability to navigate complex challenges, making her a pivotal figure in the organization. Currently, she leads a dedicated team of nine in-plant Customer Service Representatives and three off-site staff members, fostering a collaborative environment that prioritizes customer satisfaction.
In her role, Heather leverages her strong analytical skills to track key performance indicators (KPIs) and metrics, ensuring that her team consistently meets and exceeds service expectations. Her commitment to continuous improvement is evident in her proactive approach to identifying areas for enhancement within customer experience and operational processes. By implementing strategic initiatives, she has successfully optimized workflows, resulting in increased efficiency and a more streamlined customer service operation.
Heather's expertise extends to inventory management, where she oversees a substantial $7 million in finished goods inventory. Her knowledge of offset printing and print management allows her to effectively coordinate between manufacturing and customer service, ensuring that client needs are met promptly and accurately. As a leader, she is known for building productive, customer-focused teams that are not only committed to achieving outstanding service but are also empowered to take ownership of their roles. Heather Fabio exemplifies a results-driven professional who is dedicated to enhancing customer experiences while driving operational excellence at MCC Label.
Customer Service & Warehouse Manager at MCC Label in June 2015 to Present
Regional Customer Service Manager at Fort Dearborn Company in October 2018 to October 2020
Customer Service Manager at Fort Dearborn Company in June 2015 to October 2018
Customer Service Representative at Fort Dearborn Company in June 2004 to June 2015
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Analytical Skills
Customer Experience
Account Management
Digital Printing
Offset Printing
Packaging
Inventory Management
Print Management
Operations Management
Process Improvement
Customer Service
Manufacturing
Leadership
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Discover more about MCC LabelWhat is Heather Fabio email address?
Email Heather Fabio at [email protected] and [email protected]. This email is the most updated Heather Fabio's email found in 2026.
How to contact Heather Fabio?
To contact Heather Fabio send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Heather Fabio work for?
Heather Fabio works for MCC Label
What is Heather Fabio's role at MCC Label?
Heather Fabio is Customer Service & Warehouse Manager
What is Heather Fabio's Phone Number?
Heather Fabio's phone (839) ***-*310
What industry does Heather Fabio work in?
Heather Fabio works in the Printing industry.
Heather Fabio Email Addresses
Heather Fabio Phone Numbers
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