Heather Bee
Principal Customer Success Manager at Medidata Solutions | New York, New York, United States
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Heather Bee, as Principal Customer Success Manager at Medidata Solutions, brings a wealth of expertise in driving strategic value for clients within the clinical trials and life sciences sectors. In her current role, Heather oversees a diverse $53 million Annual Contract Value (ACV) portfolio that spans Enterprise, Mid-Market, and MedTech clients. Her primary focus is on fostering long-term partnerships by ensuring the successful adoption and integration of Medidata’s cutting-edge SaaS solutions, including electronic data capture (EDC), patient engagement platforms, and clinical trial management systems. Heather’s deep understanding of clinical research processes and her ability to align technology with client-specific business outcomes have been instrumental in reducing trial timelines, optimizing data quality, and enhancing stakeholder engagement.
A key aspect of Heather’s work involves leading cross-functional collaborations with Sales, Services, and Product teams to tailor solutions that meet the evolving needs of her clients. She acts as a trusted advisor, translating complex technical capabilities into actionable insights that support strategic decision-making. Her expertise extends beyond technology; Heather leverages her background in research, data analysis, and community outreach to foster a customer-centric approach that drives enterprise adoption and advocacy. Additionally, her skills in improvisational comedy and American Sign Language enable her to communicate effectively across diverse stakeholder groups, fostering a collaborative environment. Through her strategic leadership, Heather consistently delivers measurable outcomes—improving trial efficiency, enhancing patient engagement, and strengthening client relationships—cementing her reputation as a dynamic and impactful leader in the clinical trial technology space.
Principal Customer Success Manager at Medidata Solutions in April 2024 to Present
Senior Lead Customer Success Manager at Medidata Solutions in April 2021 to April 2024
Product Implementation Consultant at CALYX in January 2017 to March 2021
Training Manager at ProSciento, Inc. in October 2015 to December 2016
Salesforce Database Manager at San Diego Gutters in March 2015 to October 2016
Training & Compliance Specialist at Parexel in April 2014 to August 2015
Project Specialist at Parexel in November 2012 to April 2014
Research Assistant at ProSciento, Inc. in October 2009 to October 2012
Research Specialist & Database Manager at San Diego State University Research Foundation in June 2004 to March 2010
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UC San Diego, Bachelor’s Degree, October 2026
UC San Diego Extended Studies, Professional Certificate, October 2026
Finest City Improv, October 2026
Pura Buena Onda, October 2026
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Clinical Research
Clinical Trials
Research
Improvisational Comedy
Project Management
Leadership
Training
Training Delivery
Training Course Development
Events Coordination
Data Analysis
Microsoft Office
Management
Public Speaking
PowerPoint
Customer Service
American Sign Language
Quality Management
Patient Recruitment
Data Entry
Databases
Compliance Management
fMRI
Brain Research
WebEx
Deaf Culture
TMF
CTMS
SharePoint
Train the Trainer
EDC
Diabetes
CRO
Community Outreach
Clinical Trial Management System (CTMS)
Event Planning
Social Media
Microsoft PowerPoint
CRO Management
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Discover more about Medidata SolutionsWhat is Heather Bee email address?
Email Heather Bee at [email protected] and [email protected]. This email is the most updated Heather Bee's email found in 2026.
What is Heather Bee phone number?
Heather Bee phone number is 8125420475.
How to contact Heather Bee?
To contact Heather Bee send an email to [email protected] or [email protected]. If you want to call Heather Bee try calling on 8125420475. (updated on April 29, 2025)
What company does Heather Bee work for?
Heather Bee works for Medidata Solutions
What is Heather Bee's role at Medidata Solutions?
Heather Bee is Principal Customer Success Manager
What industry does Heather Bee work in?
Heather Bee works in the Research industry.
Heather Bee Email Addresses
Heather Bee Phone Numbers
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