Hayley Ruck
Program Secretary | Specialized Mental Health Program at Grand River Hospital | Kitchener, Ontario, Canada
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Hayley Ruck currently serves as the Program Secretary for the Specialized Mental Health Program at Grand River Hospital, where she plays a pivotal role in supporting the delivery of comprehensive mental health services. In this capacity, Hayley manages a diverse range of administrative functions, including coordinating patient appointments, liaising with multidisciplinary care teams, and ensuring seamless communication between patients and healthcare providers. Her exceptional organizational skills and attention to detail are critical in maintaining accurate electronic medical records, scheduling complex appointments, and managing sensitive patient information with confidentiality and compliance.
Within her role, Hayley is deeply involved in facilitating patient advocacy by acting as a compassionate first point of contact, addressing patient inquiries, and guiding individuals through their care journey. Her critical thinking and problem-solving abilities enable her to efficiently troubleshoot scheduling conflicts, prioritize urgent cases, and support the overall operational efficiency of the mental health program. Additionally, her experience with healthcare management systems and records management ensures that all documentation is precise and up-to-date, contributing to improved patient safety and quality of care.
Hayley's expertise extends to collaborating effectively with mental health professionals, social workers, and administrative staff to streamline workflows and enhance patient experience. Her proactive approach and dedication to healthcare excellence make her an invaluable asset to Grand River Hospital’s specialized mental health services, ensuring that patients receive timely, compassionate, and coordinated care.
Program Secretary | Specialized Mental Health Program at Grand River Hospital in July 2003 to Present
Talent Acquisition Specialist at Bayshore HealthCare in August 2024 to Present
Human Resources Administrative Assistant at Cambridge Memorial Hospital in July 2020 to July 2023
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Conestoga College, November 2026
Conestoga College
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New Hire Processes
Patient Advocacy
HR Operations
Filing
Meeting Scheduling
Employee Training
Typing
Critical Thinking
Attention to Detail
Appointment Scheduling
Documentation
Organization Skills
Collaborative Problem Solving
Spreadsheets
Interpersonal Skills
Screening Resumes
HR Policies
Easily Adaptable
Computer Literacy
Teamwork
Problem Solving
Microsoft Excel
Communication
Records Management
Microsoft Office
Administration
Onboarding
Office Administration
Clerical Skills
Administrative Assistance
Human Resources (HR)
Medical Terminology
Healthcare
Time Management
Patient Safety
Hospitals
Healthcare Management
Customer Service
Healthcare Information Technology
Mental Health
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Discover more about Grand River HospitalWhat is Hayley Ruck email address?
Email Hayley Ruck at [email protected]. This email is the most updated Hayley Ruck's email found in 2026.
How to contact Hayley Ruck?
To contact Hayley Ruck send an email to [email protected]. (updated on June 03, 2025)
What company does Hayley Ruck work for?
Hayley Ruck works for Grand River Hospital
What is Hayley Ruck's role at Grand River Hospital?
Hayley Ruck is Program Secretary | Specialized Mental Health Program
What is Hayley Ruck's Phone Number?
Hayley Ruck's phone (416) ***-*638
What industry does Hayley Ruck work in?
Hayley Ruck works in the Hospital & Health Care industry.
Hayley Ruck Email Addresses
Hayley Ruck Phone Numbers
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