Harminder Kalsi
Sr. Manager IT Service Experience, EMEA & APAC at Persistent Systems | Stuttgart, Baden-Württemberg, Germany
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Harminder Kalsi, as Sr. Manager of IT Service Experience at Persistent Systems, brings over 19 years of comprehensive expertise in IT service delivery, support, and management. His current role involves overseeing the IT service experience across the EMEA and APAC regions, where he is instrumental in ensuring seamless IT operations, optimizing service processes, and enhancing end-user satisfaction. Harminder’s technical background, combined with his strong leadership capabilities, enables him to lead diverse global teams effectively, fostering a culture of continuous improvement and innovation.
In his recent tenure, Harminder played a pivotal role in the successful transition of Goto IT’s operations following its outsourcing to Persistent Systems in early 2024. His deep understanding of IT infrastructure, including Active Directory, TCP/IP, DHCP, NAS, and enterprise platforms like Windows and Office 365, has been critical in maintaining high service standards during this transition. Harminder’s expertise extends to managing critical hardware such as HP Proliant servers and UPS systems, ensuring robust and resilient IT environments.
His key projects often involve complex mergers and acquisitions, where he leverages his strategic planning skills to align IT services with business objectives, streamline workflows, and implement scalable solutions. Harminder’s focus on people management, empowerment, and growth has resulted in high-performing teams capable of delivering innovative IT solutions across diverse geographical regions. His proactive approach and technical acumen make him a valuable asset in driving Persistent Systems’ mission to deliver exceptional IT service experiences worldwide.
Sr. Manager IT Service Experience, EMEA & APAC at Persistent Systems in March 2024 to Present
Sr. Manager IT Service Experience, EMEA & APAC at GoTo in April 2023 to March 2024
IT Service Desk Regional Manager, EMEA & APAC at GoTo in October 2020 to April 2023
Staff Support Specialist/Team Lead , Information Technology at LogMeIn in February 2017 to October 2020
Senior IT Support Generalist at Citrix in May 2012 to January 2017
Technical Support Analyst at The Takeover Panel in March 2009 to May 2011
IT Support Analyst at Tikit Ltd. in March 2007 to March 2009
IT Support Analyst at EAPD Edwards Angell Palmer & Dodge LLP in July 2004 to October 2006
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Brunel University of London, Bachelor of Science B.Sc
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Leadership
People Development
People Management
Global IT Hardware Standards
IT Procurement
Global IT Standards
IT Strategy
People Management / Growth/ Empowerment
ITIL Certified
Active Directory
Windows Server
Virtual Private Network (VPN)
Firewalls
Internet Protocol Suite (TCP/IP)
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Network-Attached Storage (NAS)
VMware ESX
Blackberry Enterprise Server
Windows
Mac
Office 365
Networking
HP Proliant
UPS Systems
Microsoft Exchange
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Discover more about Persistent SystemsWhat is Harminder Kalsi email address?
Email Harminder Kalsi at [email protected]. This email is the most updated Harminder Kalsi's email found in 2026.
How to contact Harminder Kalsi?
To contact Harminder Kalsi send an email to [email protected]. (updated on February 24, 2025)
What company does Harminder Kalsi work for?
Harminder Kalsi works for Persistent Systems
What is Harminder Kalsi's role at Persistent Systems?
Harminder Kalsi is Sr. Manager IT Service Experience, EMEA & APAC
What is Harminder Kalsi's Phone Number?
Harminder Kalsi's phone (**) *** *** 973
What industry does Harminder Kalsi work in?
Harminder Kalsi works in the Information Technology & Services industry.
Harminder Kalsi Email Addresses
Harminder Kalsi Phone Numbers
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