Hanif Abdul
IT Desktop Lead / Manager at Common | Brooklyn, New York, United States
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Hanif Abdul serves as the IT Desktop Lead/Manager at Common, where he plays a pivotal role in ensuring seamless technical operations and exceptional user experiences. With a robust background in Project Management, Analytics, and Desktop Support, Hanif is dedicated to fostering an environment that prioritizes growth and development. His current responsibilities include managing the technical onboarding process for new hires, which encompasses hardware allocation and ensuring that each employee is equipped with the tools necessary for success.
In addition to overseeing the computer refresh program, Hanif is instrumental in handling daily technical support activities, addressing issues related to desktop support, data networks, and server management. His expertise extends to managing data backup and recovery processes, safeguarding against potential data loss, which is critical in today’s data-driven landscape. Hanif's proficiency in troubleshooting and escalation of network-related issues, including DHCP, DNS, Wi-Fi, and VPN, ensures that operational disruptions are minimized and resolved efficiently.
Hanif's commitment to customer experience and quality assurance is evident in his approach to internal audits and business analytics, where he continually seeks to enhance service delivery and operational efficiency. His skills in audio-visual systems further enrich his contributions, particularly in environments that require integrated technology solutions. By embracing cross-training opportunities, Hanif not only promotes his own professional growth but also empowers his colleagues, embodying the essence of a true leader who motivates and inspires those around him.
IT Desktop Lead / Manager at Common in May 2022 to Present
Desktop Support Analyst at Sephora USA, Inc. in September 2018 to March 2022
IT Support Technician - Project Manager at Sephora USA, Inc. in March 2016 to September 2018
Sr. Business System Analyst - Quality Assurance at EmblemHealth in July 2013 to April 2018
CMDS-Web Administrator, Specialty Pharmacy Assistant at EmblemHealth in June 2008 to July 2013
Lead Pharmacy Technician at CVS Pharmacy in April 2006 to June 2008
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Borough of Manhattan Community College, Associate of Arts and Sciences - AAS, July 2026
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Customer Experience
Technology Platforms
Networking
C (Programming Language)
Help Desk Support
BRD
Windows
Microsoft Office
Operations Management
Customer Service
Project Management
Business Analytics
Quality Assurance
Asset Management
Virtual Private Network (VPN)
Audio Visual (AV) Systems
Internal Audit
Troubleshooting
Computer Hardware Troubleshooting
Network Troubleshooting
Remote Troubleshooting
Software Troubleshooting
Internet Troubleshooting
Database Administration
CRM Databases
SOX
Data Analysis
Business Analysis
LAN-WAN
AutoCAD
Cisco Systems Products
WiFi
Dynamic Host Configuration Protocol (DHCP)
Active Directory
Microsoft Endpoint Configuration Manager
Microsoft Exchange
Adobe Creative Cloud
Adobe Creative Suite
SAP ERP
Computer Repair
Computer Hardware Installation
Computer Network Operations
Mac OS X Server
Microsoft OneDrive
Office 365
Jira
JavaScript
C++
DUO
Splunk
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Discover more about CommonWhat is Hanif Abdul email address?
Email Hanif Abdul at [email protected]. This email is the most updated Hanif Abdul's email found in 2026.
How to contact Hanif Abdul?
To contact Hanif Abdul send an email to [email protected]. (updated on September 07, 2024)
What company does Hanif Abdul work for?
Hanif Abdul works for Common
What is Hanif Abdul's role at Common?
Hanif Abdul is IT Desktop Lead / Manager
What is Hanif Abdul's Phone Number?
Hanif Abdul's phone (212) ***-*116
What industry does Hanif Abdul work in?
Hanif Abdul works in the Information Technology & Services industry.
Hanif Abdul Email Addresses
Hanif Abdul Phone Numbers
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