Halim Indrawan

Q: What is Halim Indrawan email address?

Email Halim Indrawan at halim_indrawan@hotmail.com and halim.indrawan@pmintl.com. This email is the most updated Halim Indrawan's email found in 2026.

Q: How to contact Halim Indrawan?

To contact Halim Indrawan send an email to halim_indrawan@hotmail.com or halim.indrawan@pmintl.com. (updated on March 09, 2025)

Head of GBS Service & Process Governance at Philip Morris International | Jakarta, Jakarta, Indonesia

About Halim Indrawan

Halim Indrawan currently serves as the Head of GBS Service & Process Governance at Philip Morris International, where he plays a pivotal role in shaping the organization’s approach to service excellence and operational efficiency. In this capacity, Halim is responsible for establishing and continuously refining the service governance frameworks that underpin GBS’s ability to deliver high-quality, reliable IT and business services across the enterprise. His leadership is instrumental in evolving GBS into a strategic business partner, ensuring that processes are optimized for agility, compliance, and cost-effectiveness.

A key focus of Halim’s role involves implementing robust Service Management and Operational Excellence (SM/OPEX) practices, leveraging his extensive expertise in IT Service Management, ERP systems, and full Managed Services. He oversees critical projects related to SAP/IT Service Delivery, Software Asset Management, and Infrastructure management, ensuring seamless integration and alignment with business objectives. His deep understanding of DevOps principles and Release Management enables rapid deployment cycles and continuous improvement initiatives, fostering a culture of innovation within GBS.

Halim’s expertise extends to vendor management, security protocols, and software documentation, which are essential for maintaining the integrity and security of enterprise systems such as Active Directory and Citrix environments. His strategic approach ensures that service and process governance frameworks are not only compliant with industry standards but also adaptable to emerging technological trends. By championing a service-oriented mindset and operational excellence, Halim Indrawan is instrumental in transforming GBS into a resilient, value-driven function that supports Philip Morris International’s global business ambitions.

Halim Indrawan Work