Hadrien Chanteux
Global Service Catalog manager at TotalEnergies | France
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Hadrien Chanteux currently serves as the Global Service Catalog Manager at TotalEnergies, where he leverages over 14 years of extensive experience in production operations and IT management to drive excellence in service delivery. His role is pivotal in designing, implementing, and continuously optimizing the company's comprehensive service catalog, ensuring end users have seamless access to a wide array of IT services aligned with business needs. Hadrien’s expertise in ITIL best practices underpins his approach to establishing robust service request workflows, streamlining processes, and enhancing user satisfaction through efficient request submission and tracking mechanisms.
A key focus of his work involves collaborating with cross-functional teams—ranging from IT support, business analysis, to cybersecurity—to identify and document critical IT services, their features, benefits, and associated service levels. This collaborative effort ensures that TotalEnergies maintains high standards of support service quality, problem resolution, and IT risk management. Hadrien is also actively involved in Agile@Scale transformation initiatives, fostering a culture of continuous improvement and agility across IT operations. His commitment to customer satisfaction is reflected in his proactive approach to resolving issues, optimizing support processes, and aligning IT services with strategic business objectives.
With a strong foundation in technical skills such as Java, Linux, SQL, Unix, and ITIL, combined with his experience in business analysis and support services, Hadrien consistently drives innovation and operational excellence. His leadership ensures that TotalEnergies not only meets but exceeds expectations in IT service management, ultimately supporting the company’s broader goals of sustainability and digital transformation.
Global Service Catalog manager at TotalEnergies in October 2022 to Present
Agile@scale IT Support Practice Leader at Societe Generale Corporate and Investment Banking - SGCIB in March 2020 to December 2023
Production Chapter Manager - Equity and Derivatives Products at Societe Generale Corporate and Investment Banking - SGCIB in May 2017 to March 2020
EMEA Production Leader - Support Client Application at Societe Generale Corporate and Investment Banking - SGCIB in May 2014 to May 2017
Support Analyst at ENGIE Global Markets in March 2013 to May 2014
Business Analyst at Societe Generale Corporate and Investment Banking - SGCIB in January 2012 to December 2013
Support Analyst at SGCIB in May 2010 to December 2011
IT at APC by schneider in July 2009 to January 2010
intern at APC Galway at APC by Schneider Electric in July 2008 to August 2009
training at Dassault Aviation in June 2008 to July 2008
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ESIGELEC : ÉCOLE D'INGÉNIEURS-ES GÉNÉRALISTES
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Support service
Résolution de problèmes
Satisfaction client
Science informatique
Business Analysis
Java
ITIL
Linux
SQL
Unix
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Discover more about TotalEnergiesWhat is Hadrien Chanteux email address?
Email Hadrien Chanteux at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Hadrien Chanteux's email found in 2026.
How to contact Hadrien Chanteux?
To contact Hadrien Chanteux send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on March 25, 2025)
What company does Hadrien Chanteux work for?
Hadrien Chanteux works for TotalEnergies
What is Hadrien Chanteux's role at TotalEnergies?
Hadrien Chanteux is Global Service Catalog manager
What is Hadrien Chanteux's Phone Number?
Hadrien Chanteux's phone (**) *** *** 401
What industry does Hadrien Chanteux work in?
Hadrien Chanteux works in the Oil & Energy industry.
Hadrien Chanteux Email Addresses
Hadrien Chanteux Phone Numbers
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