Gretchen Etheridge
Help Desk Manager at GRSi | Temple Hills, Maryland, United States
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Help Desk Manager at GRSi in November 2020 to August 2022
Senior IT Service Delivery Manager at American Institutes for Research in April 2018 to March 2020
IT Service Delivery Tier 1 Manager at American Institutes for Research in March 2013 to April 2018
Network Engineer at American Institutes for Research in March 2000 to March 2013
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Networking
Service Improvement
Ticketing Systems
Customer Satisfaction
Service-Level Agreements (SLA)
Windows Server
Service Desk
Network Administration
Communication
Network Engineering
Microsoft Azure
IT Management
Service Desk Management
SharePoint
Technical Writing
Troubleshooting
Visio
Mac OS X
ITIL
IT Service Management
Report Writing
Proposal Writing
Research
Training
Microsoft Office
Outlook
PowerPoint
Microsoft Excel
Microsoft Word
Editing
Customer Service
Budget
Public Speaking
Agile Methodologies
Agile Web Development
Agile Application Development
Agile Leadership
Agile Project Management
Team Leadership
Leading Meetings
User Stories
Office 365
Spreadsheets
Service Delivery
Information Technology
Leadership
Windows
Program Management
Active Directory
Windows 10
Technical Support
Documentation
Virtual Private Network (VPN)
Windows 11
Help Desk Support
Software Troubleshooting
Business Process Improvement
Customer Service Management
Strategic Thinking
Self-confidence
Critical Thinking
Problem Solving
Change Management
Time Management
Data Visualization
Retrospectives
Microsoft PowerPoint
Interpersonal Leadership
Expectations Management
Professional Phone Skills
ServiceNow
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Discover more about GRSiWhat is Gretchen Etheridge email address?
Email Gretchen Etheridge at [email protected]. This email is the most updated Gretchen Etheridge's email found in 2026.
How to contact Gretchen Etheridge?
To contact Gretchen Etheridge send an email to [email protected].
What company does Gretchen Etheridge work for?
Gretchen Etheridge works for GRSi
What is Gretchen Etheridge's role at GRSi?
Gretchen Etheridge is Help Desk Manager
What is Gretchen Etheridge's Phone Number?
Gretchen Etheridge's phone (301) ***-*204
What industry does Gretchen Etheridge work in?
Gretchen Etheridge works in the Information Technology & Services industry.
Gretchen Etheridge Email Addresses
Gretchen Etheridge Phone Numbers
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