Gregory Morta
Technical Support Advisor at Sherweb | Calgary, Alberta, Canada
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Gregory Morta currently excels as a Technical Support Advisor at Sherweb, where he plays a pivotal role in ensuring the seamless operation of Microsoft 365 services for a diverse client base. His expertise extends beyond basic troubleshooting, encompassing advanced problem-solving skills that address complex technical inquiries related to cloud collaboration, email security, and data management. Gregory’s deep understanding of Windows environments, network administration, and remote desktop protocols enables him to deliver efficient remote troubleshooting and user support, minimizing downtime and enhancing overall client satisfaction.
At Sherweb, Gregory is actively involved in key projects aimed at optimizing the deployment and integration of Microsoft 365 solutions for small and medium-sized businesses. His contributions include developing comprehensive support documentation, conducting client training sessions, and collaborating with cross-functional teams to improve service delivery. His proficiency in remote user support and remote troubleshooting ensures that clients receive timely assistance, regardless of their location, reinforcing Sherweb’s commitment to exceptional customer service.
Gregory’s strong communication skills and client relations expertise are instrumental in translating technical concepts into clear, actionable guidance for users with varying levels of technical proficiency. His dedication to resolution efficiency and customer satisfaction has earned him a reputation as a reliable and knowledgeable support professional. With a focus on continuous learning and leveraging industry best practices, Gregory Morta remains a vital asset to Sherweb’s technical support team, consistently striving to enhance user experience and operational excellence in the cloud services domain.
Technical Support Advisor at Sherweb in October 2022 to Present
End User Support Specialist at Johns Hopkins Aramco Healthcare (JHAH) in March 2019 to September 2021
System Technician at Arabic Computer Systems in March 2019 to September 2021
document controller at Implementation Supervision Consultant in June 2014 to August 2017
technical personel at PC Compumart in July 2013 to April 2014
Management Information System Staff (Technical Personel) at BHF Prime Group in March 2011 to April 2012
ENCODER at Unitrans Insurance in February 2007 to June 2007
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systems technology institute, September 2026
TESDA, computer hardware servicing, September 2026
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Customer Interaction
Problem Solving
Customer Satisfaction
Communication
Teamwork
Client Relations
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Service
PowerPoint
English
Windows
Research
Outlook
Teaching
Photoshop
Budgets
Editing
Network Administration
Document Management
Technical Support
Information Technology
Service Desk
Remote Desktop
Remote Troubleshooting
Remote User Support
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Discover more about SherwebWhat is Gregory Morta email address?
Email Gregory Morta at [email protected]. This email is the most updated Gregory Morta's email found in 2026.
How to contact Gregory Morta?
To contact Gregory Morta send an email to [email protected]. (updated on February 15, 2025)
What company does Gregory Morta work for?
Gregory Morta works for Sherweb
What is Gregory Morta's role at Sherweb?
Gregory Morta is Technical Support Advisor
What is Gregory Morta's Phone Number?
Gregory Morta's phone (416) ***-*287
What industry does Gregory Morta work in?
Gregory Morta works in the Information Technology & Services industry.
Gregory Morta Email Addresses
Gregory Morta Phone Numbers
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