Greg Bilous
Senior Customer Success Manager at Euna Solutions (Formerly GTY Technology) | Burlington, Ontario, Canada
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Greg Bilous is a seasoned Senior Customer Success Manager at Euna Solutions (formerly GTY Technology), where he leverages his extensive experience in web software development and the SaaS industry to drive customer satisfaction and success. In his current role, Greg is instrumental in facilitating the transition of PowerPlan customers to Questica Budget, a process that requires not only technical acumen but also a deep understanding of customer needs and business objectives. His expertise in business development and entrepreneurship allows him to effectively strategize and manage the transition path, ensuring that customers fully realize the value of both PowerPlan and Questica Budget.
Greg excels in planning and creating new features that enhance user experience, as well as discovering user cases and stories that inform product development. His technical skills, including proficiency in C#, AJAX, and data analysis, enable him to collaborate seamlessly with development teams to implement solutions that meet customer requirements. By fostering long-lasting relationships with clients, Greg ensures that they receive ongoing support and guidance, ultimately leading to increased customer loyalty and satisfaction.
With a strong foundation in software development and application support, Greg is adept at utilizing CRM systems and databases to track customer interactions and outcomes. His analytical mindset, coupled with his passion for customer success, positions him as a key player in driving Euna Solutions’ mission to empower organizations through innovative budgeting solutions. As he continues to navigate the complexities of customer transitions, Greg remains committed to enhancing the overall customer experience, making him a valuable asset to both Euna Solutions and its clientele.
Senior Customer Success Manager at Euna Solutions (Formerly GTY Technology) in May 2023 to Present
Manager, Product and Quality at Questica in June 2022 to April 2023
Application Support Specialist at Questica in July 2018 to June 2022
Product Manager at Seradex in March 2017 to July 2017
ERP Support Analyst at Seradex in August 2015 to March 2017
Community Support Specialist at Method Integration in October 2013 to February 2015
Configuration Analyst at Intelex Technologies Inc. in July 2011 to July 2013
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Brock University, BBA, November 2026
Humber College, Web Development, November 2026
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Analytical Skills
Software Development
Data Analysis
Customer Success
Product Development
Business Analysis
Web Development
Web Design
Web Services
Customer Relationship Management (CRM)
Scrum
CRM
Agile Methodologies
Requirements Analysis
SEO
Project Management
Python (Programming Language)
SQL
XML
HTML
XHTML
JavaScript
PHP
jQuery
Databases
ASP.NET
MySQL
C#
CSS
Microsoft SQL Server
Microsoft Office
AJAX
SaaS
Microsoft Word
Microsoft Excel
Wordpress
Team Leadership
Customer Service
public speaking
Technical Support
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Discover more about Euna Solutions (Formerly GTY Technology)What is Greg Bilous email address?
Email Greg Bilous at [email protected], [email protected] and [email protected]. This email is the most updated Greg Bilous's email found in 2026.
How to contact Greg Bilous?
To contact Greg Bilous send an email to [email protected], [email protected] or [email protected]. (updated on September 29, 2024)
What company does Greg Bilous work for?
Greg Bilous works for Euna Solutions (Formerly GTY Technology)
What is Greg Bilous's role at Euna Solutions (Formerly GTY Technology)?
Greg Bilous is Senior Customer Success Manager
What is Greg Bilous's Phone Number?
Greg Bilous's phone (416) ***-*211
What industry does Greg Bilous work in?
Greg Bilous works in the Information Technology & Services industry.
Greg Bilous Email Addresses
Greg Bilous Phone Numbers
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