Grayson Nelson
Product Manager at Mastercard | Austin, Texas, United States
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Grayson Nelson is a results-oriented Product Manager at Mastercard, where he plays a pivotal role in enhancing the customer experience for Debit and Prepaid card programs. With a deep expertise in Customer User Interface (UI) and Interactive Voice Response (IVR) systems, Grayson serves as a subject matter expert, bridging the gap between user needs and technical development. His ability to analyze business requirements and translate them into actionable solutions has been instrumental in streamlining operational processes and resolving complex business challenges.
Currently, Grayson is leading several key projects that focus on optimizing payment gateways and improving the overall efficiency of Mastercard’s processing systems. His work involves collaborating with highly diverse cross-functional teams, including international stakeholders, sales, and marketing departments, to ensure that product offerings align with market demands and customer expectations. Grayson’s experience with ISO8583 standards and Automated Clearing House (ACH) transactions further enhances his capability to manage intricate payment systems effectively.
In addition to his technical skills, Grayson excels in relationship management, fostering strong partnerships with clients and internal teams alike. His commitment to training and mentoring team members has cultivated a culture of continuous improvement and innovation within his department. As a forward-thinking product manager, Grayson Nelson is dedicated to driving Mastercard’s mission of delivering secure and efficient payment solutions, ensuring that the company remains at the forefront of the rapidly evolving financial technology landscape.
Product Manager at Mastercard in March 2020 to Present
Consultant, Business Analysis at PRI, Inc. - Contract with MasterCard in June 2009 to September 2012
Assistant Branch Manager at Edgartown National Bank in August 2007 to March 2008
Group Manager, Internal System Products at Chase Paymentech Solutions in April 2006 to June 2007
Senior Product Manager at Electronic Clearing House in August 2004 to September 2005
Director, Emerging Technologies & Product Development at Visa in January 2000 to September 2003
Senior Program Manager at Visa in January 1999 to January 2000
Advanced Business Analyst at EDS in January 1998 to January 1999
MoneyMaker Marketing Manager at ACS in January 1992 to January 1996
Debit Member Services Representative at Visa in January 1989 to February 1990
Branch Manager at First Texas Savings in January 1979 to January 1983
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Vendor Management
Debit Cards
SDLC
Business Analysis
Credit Cards
Project Management
Analysis
Business Process
Management
Business Requirements
ACH
ISO8583
Electronic Payments
Payment Card Processing
Payment Systems
Training
ATM networks
Requirements Gathering
Cards
Payment Gateways
Relationship Management
Requirements Analysis
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Discover more about MastercardWhat is Grayson Nelson email address?
Email Grayson Nelson at [email protected] and [email protected]. This email is the most updated Grayson Nelson's email found in 2026.
How to contact Grayson Nelson?
To contact Grayson Nelson send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Grayson Nelson work for?
Grayson Nelson works for Mastercard
What is Grayson Nelson's role at Mastercard?
Grayson Nelson is Product Manager
What is Grayson Nelson's Phone Number?
Grayson Nelson's phone (214) ***-*881
What industry does Grayson Nelson work in?
Grayson Nelson works in the Information Technology & Services industry.
Grayson Nelson Email Addresses
Grayson Nelson Phone Numbers
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