Grant Efland
QA Analyst at DAQA | Buford, Georgia, United States
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Grant Efland is a dedicated QA Analyst at DAQA, where he leverages over a decade of experience in project planning and change management to drive operational excellence. In his current role, Grant plays a pivotal part in championing solution identification, which has led to the optimization of daily operations and the streamlining of workflows. His keen analytical skills enable him to review and analyze test results meticulously, providing actionable insights that significantly enhance product quality and overall efficiency.
One of Grant's standout contributions is his expertise in crafting bespoke client dashboards using Power BI. By empowering clients with intuitive data visualization tools, he facilitates informed decision-making, allowing stakeholders to grasp complex data sets with ease. This capability not only enhances client satisfaction but also fosters a collaborative environment where data-driven strategies can flourish.
In addition to his technical skills, Grant excels in customer onboarding, market research and analysis, and strategic planning. His ability to develop and implement comprehensive sales training programs further underscores his commitment to continuous improvement and team leadership. With a strong focus on issue resolution support and software configuration, Grant ensures that DAQA remains at the forefront of the software services landscape, consistently delivering high-quality solutions that meet the evolving needs of clients.
As a forward-thinking professional, Grant Efland is not only dedicated to enhancing operational efficiency but also to nurturing a culture of innovation within his team, making him an invaluable asset to DAQA and its clients.
QA Analyst at DAQA in May 2021 to Present
Implementation Manager at Neighborly Software in May 2022 to Present
Technical Account Manager - Implementations at Yardi in September 2019 to May 2022
Sales Lead at Powerteq in March 2018 to September 2019
International Account Manager at Powerteq in May 2017 to March 2018
Conversion Analyst at Fiserv in July 2015 to May 2017
Reconciliation Specialist II at Citi in August 2011 to July 2015
Plumbing Sales Associate at Menards in May 2002 to May 2015
Student Loans Claims Processor at Citi in September 2007 to May 2009
Operations Support Assistant at Citi in September 2007 to May 2009
Student Loans Customer Service at Citi in September 2004 to December 2005
Customer Service and Sales Representative at Citi in September 2004 to December 2005
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Northern State University, Bachelor of Business Administration (B.B.A.), September 2026
Lake Area Technical College, Associate's degree, September 2026
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Customer Onboarding
Statements of Work (SOW)
Performance Reviews
Organization Skills
Project Plans
User Acceptance Testing
Product Knowledge
Oral Communication
Acceptance Testing
Financial Reconciliation
Discrepancy Identification & Resolution
Report Preparation & Analysis
System Enhancement Participation
Implementation Requirements Analysis
Software Configuration & Implementation
Client Consultation & Support
Training Session Facilitation
Issue Resolution
Strategic Account Management
Revenue Growth Strategies
Market Research & Analysis
Client Relationship Management
Client Communication
Inquiry Management
Sales Forecasting & Analysis
Sales Team Leadership & Motivation
Sales Training Program Development
Market Research
Implementation Strategy Assistance
Issue Resolution Support
Implementation Strategy Development
Cross-functional Collaboration
Technical Support & Guidance
Software Configuration & Customization
Issue Resolution
Escalation Management
Testing Plans & Execution
Defect Documentation & Reporting
Software Compatibility Testing
Data Analysis & Insights
Client Dashboard Creation (Power BI)
Power BI & Business Analysis
Data-driven Solutions
Stakeholder Engagement
Project Planning & Management
Implementation Management
Microsoft Power BI
Management
Project Implementation
Account Management
Business Analysis
Databases
Microsoft Office
Microsoft Excel
Leadership
Customer Service
Sales
Business Process Improvement
Customer Relationship Management (CRM)
Training
Business Development
Team Building
Forecasting
Microsoft PowerPoint
Microsoft Word
Strategic Planning
Data Analysis
Sales Management
Critical Thinking
Problem Solving
Presentation Skills
Coaching
Microsoft Power Automate
Forms
Teamwork
Analytical Skills
Communication
Process Improvement
Team Leadership
Strategy
Project Management
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Discover more about DAQAWhat is Grant Efland email address?
Email Grant Efland at [email protected], [email protected] and [email protected]. This email is the most updated Grant Efland's email found in 2026.
What is Grant Efland phone number?
Grant Efland phone number is 6053590783.
How to contact Grant Efland?
To contact Grant Efland send an email to [email protected], [email protected] or [email protected]. If you want to call Grant Efland try calling on 6053590783. (updated on September 06, 2024)
What company does Grant Efland work for?
Grant Efland works for DAQA
What is Grant Efland's role at DAQA?
Grant Efland is QA Analyst
What industry does Grant Efland work in?
Grant Efland works in the Computer Software industry.
Grant Efland Email Addresses
Grant Efland Phone Numbers
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