Grace Chen
UX Researcher at CIBC Capital Markets | Toronto, Ontario, Canada
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Grace P Chen is a dedicated UX Designer at CIBC Capital Markets, where she plays a pivotal role in shaping user-centered digital solutions that enhance client engagement and operational efficiency. Leveraging her extensive background in UX research, Grace specializes in conducting comprehensive end-to-end research initiatives, from stakeholder interviews and study setup to data analysis and actionable insights. Her expertise in usability testing, wireframing, and design thinking enables her to craft intuitive interfaces that prioritize accessibility, digital wellbeing, and personal privacy—core values she champions in her work.
At CIBC Capital Markets, Grace leads cross-functional teams to develop innovative financial products and digital platforms that meet the nuanced needs of diverse user groups, including seniors and vulnerable populations. She excels at translating complex research findings into clear, strategic design recommendations, often presenting her insights to stakeholders, developers, and product managers to inform and refine product strategy. Her proficiency in tools like Sketch, Axure RP, and Affinity Designer allows her to prototype and iterate rapidly, ensuring the delivery of inclusive and user-friendly solutions.
Beyond her technical skills, Grace is committed to fostering a strong UX culture within her organization, advocating for data-driven decision-making and user empathy. Her passion for prioritizing people and pinpointing hidden needs drives her to create accessible digital experiences that not only meet business objectives but also promote digital wellbeing and protect user privacy. With her leadership and expertise, Grace continues to elevate CIBC Capital Markets’ digital offerings, ensuring they are both innovative and inclusive.
UX Researcher at CIBC Capital Markets in July 2023 to Present
UX Designer at CIBC Capital Markets in June 2021 to July 2023
UX Researcher at RBC Wealth Management in November 2020 to January 2021
Junior UX Designer at RBC Wealth Management in May 2020 to November 2020
UX Intern at MatrixCare in June 2019 to September 2019
Instructional Designer at UCSD Center for Digital Learning in June 2018 to August 2019
UI/UX Design Intern at SmartBit, Inc. in July 2018 to March 2019
Assistant Head Tutor at UCSD Computer Science & Engineering Department in March 2018 to March 2019
Instructional Assistant at UCSD Cognitive Science Department in September 2018 to December 2018
Web Developer at Synesthetic Solutions in February 2018 to December 2018
Graphic Design Intern at FASTech, LLC in March 2017 to June 2018
Employee at UC San Diego - Housing • Dining • Hospitality in January 2016 to June 2017
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University of Toronto, Master of Library & Information Science - MLIS, August 2026
UC San Diego, Bachelor of Science - BS, August 2026
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Data Analysis
User Experience Testing
User Experience
Research
Teamwork
Graphic Design
Writing
Clerical Skills
Statistical Data Analysis
Information Architecture
User-centered Design
Human Computer Interaction
Wireframing
Usability
Interaction Design
Usability Testing
Event Planning
Survey Design
CSS
Java
HTML
Microsoft Office
R
InDesign
Matlab
JavaScript
Node.js
Bootstrap
Affinity Designer
Affinity Photo
Management
Customer Service
Organizational Leadership
Design Thinking
Leadership
Communication
UX Research
Sketch App
Axure RP
Violin
Cognitive Science
Figma (Software)
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Discover more about CIBC Capital MarketsWhat is Grace P Chen email address?
Email Grace P Chen at [email protected] and [email protected]. This email is the most updated Grace P Chen's email found in 2026.
What is Grace P Chen phone number?
Grace P Chen phone number is 116262353654.
How to contact Grace P Chen?
To contact Grace P Chen send an email to [email protected] or [email protected]. If you want to call Grace P Chen try calling on 116262353654. (updated on June 05, 2025)
What company does Grace Chen work for?
Grace Chen works for CIBC Capital Markets
What is Grace Chen's role at CIBC Capital Markets?
Grace Chen is UX Researcher
What industry does Grace Chen work in?
Grace Chen works in the Design industry.
Grace Chen Email Addresses
Grace Chen Phone Numbers
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