Govind Tilwe
Loan Operation Manager at ASHV Finance Limited | Mumbai, Maharashtra, India
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Govind Tilwe is an accomplished Loan Operation Manager at ASHV Finance Limited, bringing over 12 years of rich experience in operations and customer service within the banking and non-banking financial company (NBFC) sectors. With a Post Graduate Diploma in Banking, Investment, and Insurance, Govind has honed his expertise in managing high-volume business operations while consistently enhancing customer satisfaction. Currently overseeing a dynamic team of 15 members, he has successfully implemented strategic initiatives that have significantly improved team productivity and operational efficiency.
In his role, Govind is instrumental in delegating job duties and providing essential guidance on system and process changes, which has led to a marked reduction in turnaround time (TAT) and operational costs. His leadership skills shine through as he fosters a collaborative team environment, encouraging members to work cohesively towards achieving shared operational goals. One of his key projects includes the preparation of detailed collection reports, specifically focusing on principal and interest splits, which aids in effective financial management and decision-making.
Govind's analytical skills and strategic planning capabilities enable him to identify areas for process improvement, ensuring that operations align with industry best practices. His proficiency in system testing and internal controls further strengthens ASHV Finance Limited's operational framework. Known for his exceptional interpersonal communication and active listening skills, Govind effectively addresses challenges and escalations, ensuring a seamless customer experience. As he continues to seek new challenges, Govind remains committed to driving operational excellence and delivering value in the financial services industry.
Loan Operation Manager at ASHV Finance Limited in September 2022 to Present
Manager - Merchant Risk & Settlement at Mswipe Technologies Pvt. Ltd. in March 2022 to September 2022
Operations Manager at SBFC Finance Pvt. Ltd in September 2017 to February 2022
Customer Service Manager at Karvy Financial Services Limited in August 2014 to September 2017
Customer Service Manager at Kotak Mahindra Bank in October 2012 to March 2014
Customer Service Officer at ICICI Bank Ltd in September 2010 to October 2012
Back Office Executive at ICICI Home Finance Company Limited in August 2006 to August 2010
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Prin. L.N. Wellingkar Institute Of Mgt. Develop, PGDM, September 2026
Tolani College Of Commerce, Bachelor of Commerce - B.Com, September 2026
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Loan Servicing
Loan Documents
Customer Experience
Internal Audits
Statutory Audits
Manage Co-lending partners
Disbursements
Collection
System Testing
Data-driven Decision Making
Operations Management
Customer Service
Analytical Skills
Reliability
Customer Relationship Management (CRM)
Back Office Operations
Performance Management
Strategic Planning
Project Management
MIS Reports
Team Management
Problem Solving
Leadership
Interpersonal Communication
Active Listening
Multitasking
Decision-Making
Conflict Management
Time Management
Flexible approach
Positive Attitude
Adaptability
Finacle
Planning and organisng
Result driven
Eye for detail
Cross-team Collaboration
Process Improvement
Branch Banking operations
Retail Assets & Liabilities Operations
Payments & Transaction Processing
Operations & Internal Control
Loans & Mortgage Operations
Knowledge of Banking & Financial procedures
Pressure Handling
Deadline Oriented
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What is Govind Tilwe email address?
Email Govind Tilwe at [email protected]. This email is the most updated Govind Tilwe's email found in 2026.
How to contact Govind Tilwe?
To contact Govind Tilwe send an email to [email protected]. (updated on November 10, 2024)
What company does Govind Tilwe work for?
Govind Tilwe works for ASHV Finance Limited
What is Govind Tilwe's role at ASHV Finance Limited?
Govind Tilwe is Loan Operation Manager
What is Govind Tilwe's Phone Number?
Govind Tilwe's phone (**) *** *** 797
What industry does Govind Tilwe work in?
Govind Tilwe works in the Financial Services industry.
Govind Tilwe Email Addresses
Govind Tilwe Phone Numbers
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