Glycel A
Sales Operations Analyst at TTEC Digital | Metro Davao
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Glycel A. currently serves as a Sales Operations Analyst at TTEC Digital, where she plays a pivotal role in streamlining sales processes and driving operational efficiency. In her capacity, Glycel leverages her extensive expertise in sales operations, data analysis, and strategic process management to support the sales team throughout the entire sales cycle—from opportunity creation to project notification. Her deep understanding of CRM systems and reporting tools enables her to provide actionable insights that enhance decision-making and optimize revenue generation.
At TTEC Digital, Glycel is actively involved in refining sales workflows, ensuring compliance with quality standards, and supporting opportunity contracting processes. Her role also includes collaborating with cross-functional teams to implement best practices in sales quality assurance, which helps maintain high standards of client service and customer relationship management (CRM). Glycel’s proficiency in technical requirements and her strategic thinking skills allow her to identify areas for process improvement, automate routine tasks, and improve data accuracy—ultimately contributing to increased sales productivity and customer satisfaction.
Her expertise extends to utilizing data insights for business decisions, conducting detailed reporting and analysis, and providing constructive feedback to enhance team performance. Glycel’s commitment to self-directed learning and her ability to adapt to evolving industry tools and technologies make her a valuable asset in the fast-paced environment of TTEC Digital. Her dedication to excellence and her strategic approach to sales operations continue to support the company's growth objectives and strengthen its competitive edge in the digital customer experience space.
Sales Operations Analyst at TTEC Digital in February 2025 to Present
Administrative Assistant at Suncovia in June 2024 to February 2025
Sales Operations Process Management Associate at SAP Concur in June 2015 to May 2024
Senior Analyst at ADP Philippines in April 2013 to June 2015
Quality Analyst at Sitel Group in November 2011 to April 2013
TSR- Lexmark at Sitel Group in January 2011 to November 2011
Priority Customer Support at Sitel Group in November 2007 to December 2010
CSR - Nationwide Team at Sitel Group in May 2007 to October 2007
Marketing Assistant at Comfac Global Group - Cornersteel Systems Corporation in April 2006 to March 2007
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Holy Cross of Davao College, Inc., Bachelor of Commerce - BCom, July 2026
Holy Cross of Davao College, Inc., Bachelor of science in commerce, July 2026
Holy Cross of Davao College, Inc.
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Daily Operations
Calendars
Telecommunications
Project Coordination
Self-Directed Learning
Care Coordination
Sales Strategy
Relationship Development
Compliance Procedures
SharePoint
Calendaring
Tech-Savvy
Receptionist Duties
Coordinate Meetings
General Administration
File Systems
Team Coordination
Typing
Pressure Situations
Payroll Processing
ADP Payroll
Accounts Payable & Receivable
Sensitive Information
Confidentiality
Spoken English
Technical Requirements
Quote
Working With Clients
Strategic Thinking
Record Keeping
Etiquette
Emotional Intelligence
Telemarketing
CRM Databases
Purchase Orders
Oral Communication
Easily Adaptable
Help Desk Support
Growth Strategies
Data Privacy
Relationship Building
Business-to-Business (B2B)
Quotas
Interpersonal Communication
High-Pressure Environments
Creative Problem Solving
Research Skills
Multitasking
Solution Selling
Business Development
English
Operations Management
Virtual Assistance
Reporting & Analysis
Skilled Multi-tasker
Key Performance Indicators
Constructive Feedback
Workload Prioritization
Service-Level Agreements (SLA)
Resolving Issues
Ad Hoc Reporting
Client Services
Chat
Attention to Detail
Coaching & Mentoring
Customer Service Management
Management Accounting
Data Entry
Spreadsheets
Business Management
Sales
Auditing
Salesforce.com
Quality Management
Customer Support
Office Administration
Customer Retention
Time Management
Customer Relationship Management (CRM)
Communication
Teamwork
Marketing
Microsoft Excel
Process Improvement
Customer Service
Customer Experience
Management
Microsoft Office
Contact Centers
Business Process Outsourcing (BPO)
Training
Microsoft PowerPoint
Microsoft Word
SAP BusinessObjects
Cognos
QuickBooks
Project Management
Cross-functional Collaborations
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Discover more about TTEC DigitalWhat is Glycel A email address?
Email Glycel A at [email protected] and [email protected]. This email is the most updated Glycel A's email found in 2026.
How to contact Glycel A?
To contact Glycel A send an email to [email protected] or [email protected]. (updated on March 10, 2025)
What company does Glycel A work for?
Glycel A works for TTEC Digital
What is Glycel A's role at TTEC Digital?
Glycel A is Sales Operations Analyst
What is Glycel A's Phone Number?
Glycel A's phone (**) *** *** 184
What industry does Glycel A work in?
Glycel A works in the Information Technology & Services industry.
Glycel A Email Addresses
Glycel A Phone Numbers
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