Glenn Severino
IT Account Manager at ThinkWare Technology Group | Corona, California, United States
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Glenn Severino is a seasoned IT Account Manager at ThinkWare Technology Group, where he leverages his extensive background in information technology to foster robust relationships with both internal and external clients. With over three years of dedicated experience in account management, Glenn plays a pivotal role in ensuring that IT initiatives are executed efficiently and effectively. His responsibilities encompass troubleshooting technical issues both on-site and remotely, showcasing his strong problem-solving skills and commitment to client satisfaction.
In his current position, Glenn is not only a liaison between clients and the technical team but also a strategic partner who identifies opportunities for process improvement and data management. His expertise in system administration and software/hardware quality assurance testing allows him to provide valuable insights that enhance operational efficiency. Glenn’s proficiency with tools like Google Workspace further enables him to streamline workflows and improve collaboration among teams.
Key projects under his management often involve the integration of new technologies and the optimization of existing systems, ensuring that clients are equipped with the best solutions to meet their business needs. His experience as a trainer and administrator complements his role, as he is adept at educating clients on new systems and processes, fostering a culture of continuous learning and adaptation.
Glenn's nine years of teaching experience and seven years in QA testing have honed his organizational and analytical skills, making him a well-rounded professional capable of navigating complex IT landscapes. His ability to work both independently and collaboratively ensures that he remains a vital asset to ThinkWare Technology Group, driving success through effective account management and exceptional client service.
IT Account Manager at ThinkWare Technology Group in March 2021 to Present
Computer Teacher (K-8) / Technical Support / Systems Administrator at Crossroads Christian School in August 2012 to November 2021
Associate Business Process Analyst - UAT Analyst at OPTUMRX in July 2011 to December 2011
Group Lead/ Technical Analyst at Taco Bell in June 1997 to November 2009
Accounting Information Systems at Coopers&Lybrand in January 1996 to January 1997
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University of Phoenix, Bachelors of Science, August 2026
California State University, Fullerton
California State University, Long Beach
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Written Communication
Writing
Technical Writing
Technical Writers
Online Help
Facilitation
Editing
Business Reviews
Test Procedures
Resolving Issues
Software Documentation
Service Desk
Embedded Systems
Problem Solving
Critical Thinking
Test Engineering
Communication
Business Management
Business Process Re-engineering
Software Project Management
IT Management
Learning Management Systems
IT Operations
Continuous Improvement
IT Hardware Support
System Administration
Business Analysis
Microsoft Office
Information Technology
Customer Satisfaction
SIS
Instructure Canvas
FACTS
Google Workspace
MDM
Computer Science
Software Quality Assurance
Software Quality
Technical Design
Client Liaison
Organization Skills
Systems Analysis
White Box
Auditing
Agile Methodologies
Business Process Design
Business Process Improvement
Customer Relationship Management (CRM)
Customer Support
Test Automation
Account Management
Troubleshooting
Analytical Skills
Customer Service Management
Interpersonal Skills
Software Testing
Black Box Testing
Quality Assurance
Testing
Process Improvement
Cross-functional Team Leadership
Training
Management
Project Management
Software Development
Data Analysis
Business Process
Time Management
Requirements Gathering
Technical Support
Test Planning
Leadership
Team Building
Team Leadership
Customer Service
SDLC
Vendor Management
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What is Glenn Severino email address?
Email Glenn Severino at [email protected] and [email protected]. This email is the most updated Glenn Severino's email found in 2026.
How to contact Glenn Severino?
To contact Glenn Severino send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Glenn Severino work for?
Glenn Severino works for ThinkWare Technology Group
What is Glenn Severino's role at ThinkWare Technology Group?
Glenn Severino is IT Account Manager
What is Glenn Severino's Phone Number?
Glenn Severino's phone (213) ***-*162
What industry does Glenn Severino work in?
Glenn Severino works in the Information Technology & Services industry.
Glenn Severino Email Addresses
Glenn Severino Phone Numbers
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