Glen Riddick
SMC Technician - Remote at GCI Communication Corp. | Douglasville, Georgia, United States
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Glen Riddick is a seasoned SMC Technician at GCI Communication Corp., leveraging over 20 years of experience in the telecommunications industry to ensure the seamless operation of critical network elements. In his current role, Glen is instrumental in monitoring and supporting the company’s Wireless Radio Access Network (RAN) and Core Transport Network, where he employs his expertise in advanced-level troubleshooting and network management. His responsibilities include managing trouble tickets, performing circuit tests, and responding to environmental alarms within a 24x7 Network Operations Center, showcasing his commitment to maintaining the highest standards of network reliability and performance.
Glen's proficiency in telecommunications is complemented by his skills in system administration, VoIP, and broadband technologies, making him a vital asset to the GCI team. He is adept at collaborating with cross-functional teams to resolve complex network issues, ensuring that service disruptions are minimized and customer satisfaction is maximized. His hands-on experience with LTE and UMTS technologies allows him to implement effective solutions that enhance network efficiency and support the growing demands of modern communication.
Currently, Glen is involved in key projects aimed at optimizing network performance and expanding GCI's service capabilities. His ability to communicate effectively and work collaboratively with colleagues and stakeholders has been pivotal in driving successful project outcomes. As the telecommunications landscape continues to evolve, Glen remains committed to staying at the forefront of industry advancements, continuously enhancing his skills to provide exceptional service and support to GCI Communication Corp. and its customers.
SMC Technician - Remote at GCI Communication Corp. in February 2022 to Present
Communication Systems Coordinator at ASRC Federal in October 2020 to March 2021
Network Operations Center Technician - Contractor at L3Harris Technologies in April 2020 to September 2020
Network Operations Center Technician - Contractor at Sprint in August 2019 to April 2020
Web Designer at RIDDICK WEB DESIGNS in January 1999 to December 2019
Cell Site Technician III at AT&T in October 2011 to December 2017
Network Technician - Contractor at Earthlink Business in August 2011 to October 2011
Freight Conductor at Norfolk Southern Corporation in July 2003 to December 2010
Network Technician at KMC Telecom in September 2001 to January 2003
Network Technician IV (Formerly Qwest Communications) at CenturyLink in October 1998 to September 2001
Network Technician III (Formerly MCI Worldcom) at Verizon in November 1996 to October 1998
Non Commissioned Officer - Signal Communications at US Army in December 1989 to June 1996
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Hampton University, November 1983 to November 1986
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Teamwork
Troubleshooting
Telecommunications
Switches
T1
Microwave
Networking
CDMA
Transmission
Testing
Optical Fiber
Hardware
Customer Service
Program Management
Microsoft Office
Management
DS3
Analysis
Team Building
Requirements Analysis
Team Leadership
Broadband
System Administration
Training
Wireless
EVDO
Wireless Networking
Cellular Communications
4G
Ethernet
Routers
VoIP
RF
Computer Network Operations
Network Design
LTE
RF Engineering
LAN-WAN
UMTS
IP
3G
GSM
Fiber Optics
Mobile Devices
Network Engineering
SS7
Telephony
Frame Relay
TCP/IP
WAN
Software Installation
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Discover more about GCI Communication Corp.What is Glen Riddick email address?
Email Glen Riddick at [email protected] and [email protected]. This email is the most updated Glen Riddick's email found in 2026.
How to contact Glen Riddick?
To contact Glen Riddick send an email to [email protected] or [email protected]. (updated on January 04, 2025)
What company does Glen Riddick work for?
Glen Riddick works for GCI Communication Corp.
What is Glen Riddick's role at GCI Communication Corp.?
Glen Riddick is SMC Technician - Remote
What is Glen Riddick's Phone Number?
Glen Riddick's phone (404) ***-*269
What industry does Glen Riddick work in?
Glen Riddick works in the Telecommunications industry.
Glen Riddick Email Addresses
Glen Riddick Phone Numbers
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