Giulia Milano

Giulia Milano currently serves as a Commercial Implementation Manager at Shell Business Mobility & Decarbonization, where she plays a pivotal role in driving the company's strategic initiatives within the rapidly evolving eMobility sector. Her expertise lies in orchestrating the end-to-end implementation of global contracts for indirect customers, including resellers, Leasecos, and car-sharing platforms, ensuring that each project aligns seamlessly with Shell’s broader sustainability and decarbonization goals. Giulia’s deep understanding of market trends and competitive landscapes enables her to develop innovative growth strategies, translating complex commercial objectives into actionable plans that optimize pricing models and facilitate successful product launches.

Her role demands a high level of cross-functional collaboration, working closely with teams across sales, marketing, legal, and operations to ensure the flawless execution of commercial agreements. Through her leadership, she has successfully enhanced deal profitability and increased customer retention by 15%, demonstrating her ability to deliver measurable business impact. Giulia’s proficiency in project management, budgeting, and change control ensures that initiatives are delivered on time and within scope, even amidst the dynamic challenges of the mobility industry. Additionally, her skills in organizational leadership and customer service underpin her capacity to foster strategic partnerships and drive continuous improvement.

With a strong foundation in intrapreneurship and a commitment to innovation, Giulia leverages her training in LinkedIn courses and management best practices to stay ahead of industry developments. Her strategic insight, combined with her operational expertise, positions her as a key driver of Shell’s transition towards sustainable mobility solutions, making her an invaluable asset in the company’s decarbonization journey.