Gerald Toh
Business Analyst at Scoot | Singapore, Singapore
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Gerald Toh currently serves as a Business Analyst at Scoot, where he plays a pivotal role in driving strategic initiatives that enhance operational efficiency and customer experience. Leveraging his extensive background in IT and his expertise in Agile methodologies, Gerald collaborates closely with cross-functional teams, including product owners, developers, and stakeholders, to identify and prioritize key business needs. His proficiency in developing compelling business cases ensures that proposed solutions align with Scoot’s broader organizational goals, enabling data-driven decision-making and impactful technological transformations.
In his current role, Gerald is actively involved in managing and refining product backlogs, utilizing Agile practices to facilitate iterative development and continuous improvement. His strong analytical skills and experience with Java platforms and automation initiatives allow him to contribute to process reviews, identifying opportunities for automation and digital transformation that streamline operations and reduce manual effort. Gerald’s expertise in databases, object-oriented programming, and tools like HPSM further supports his ability to deliver scalable and sustainable solutions.
Beyond technical acumen, Gerald excels in stakeholder communication and relationship-building, ensuring that project requirements are clearly understood and expectations are managed effectively. His organizational skills and time management enable him to juggle multiple concurrent projects while maintaining a focus on quality and delivery timelines. Overall, Gerald Toh’s comprehensive skill set and strategic mindset make him a valuable asset to Scoot’s ongoing digital evolution, consistently delivering innovative solutions that support the airline’s growth and customer-centric initiatives.
Business Analyst at Scoot in July 2023 to Present
Subject Matter Expert at Accenture in July 2022 to August 2023
Senior Business Process Analyst at Accenture in June 2021 to July 2022
Business Process Svcs Associate at Accenture in August 2019 to June 2021
Customer Success Executive at 3radical in January 2018 to May 2019
IT Engineer at ST Electronics (Info-Software Systems) Pte. Ltd. in June 2014 to October 2018
Financial Consultant at AIA in August 2013 to January 2015
Partnership Consultant at Moxdeals Singapore in January 2013 to March 2013
Sales Evangelist at Razer Inc. in June 2012 to December 2012
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Murdoch University, Bachelor's degree, September 2026
Temasek Polytechnic, NA, September 2026
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Agile Methodologies
Business Analysis
Process Analysis
Team Operations
IT Business Analysis
Postman API
Scrum
Adaptability
Java
IT Operations
Skilled Multi-tasker
IT Management
Technical Support
Vendor Management
Software Development Life Cycle (SDLC)
c#
Sales
Customer Service
Programming
Object-Oriented Programming (OOP)
Social Listening
Stand Alone System
HPSM
Troubleshooting
Incident Management
Databases
Agile & Waterfall Methodologies
SQL
Customer Experience
Analytical Skills
Data Analysis
C++
Information Technology
Communication
Quality Assurance
IT Service Management
Leadership
Team Leadership
Microsoft SQL Server
Oracle SQL Developer
HTML
Project Management
Cross-functional Coordination
Training & Development
Insurance
Time Management
Problem Solving
Build Strong Relationships
Organization Skills
Python (Programming Language)
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Identity and Access Management (IAM)
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Discover more about ScootWhat is Gerald Toh email address?
Email Gerald Toh at [email protected]. This email is the most updated Gerald Toh's email found in 2026.
How to contact Gerald Toh?
To contact Gerald Toh send an email to [email protected]. (updated on March 09, 2025)
What company does Gerald Toh work for?
Gerald Toh works for Scoot
What is Gerald Toh's role at Scoot?
Gerald Toh is Business Analyst
What is Gerald Toh's Phone Number?
Gerald Toh's phone +44 ** **** *329
What industry does Gerald Toh work in?
Gerald Toh works in the Information Technology & Services industry.
Gerald Toh Email Addresses
Gerald Toh Phone Numbers
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