Gerald Hurt
Product/GTM/Implementation Manager, Digital Experience & Platforms, Global Commercial Services at American Express | New York City Metropolitan Area
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Gerald Hurt is a seasoned Sr. Online Producer at American Express, where he plays a pivotal role in the Digital Experience & Platforms team within Global Commercial Services. With a robust background in product marketing, Gerald excels at bridging the gap between innovative technology and strategic business processes. His expertise lies in transforming complex concepts into actionable insights that enhance revenue, engagement, and customer retention.
In his current role, Gerald acts as a partner owner for the Spend Management product team, driving the global launch and ongoing updates of commercial expense management products. His responsibilities encompass managing go-to-market strategies and overseeing change management activities for two key spend management offerings. By leveraging his skills in Agile methodologies and SaaS, Gerald ensures that these products not only meet market demands but also exceed customer expectations.
Gerald's analytical mindset, combined with his creative approach to omni-channel customer journey design, enables him to implement effective governance strategies that enhance user experience. His ability to navigate the intricacies of B2B marketing and campaign management allows him to forge strategic partnerships that amplify the impact of American Express’s offerings. As he continues to innovate within the digital landscape, Gerald remains committed to filling in the "blank space" with meaningful insights that drive business success and foster long-term customer loyalty.
Product/GTM/Implementation Manager, Digital Experience & Platforms, Global Commercial Services at American Express in July 2018 to Present
Vice President – Program Manager Customer & Digital Experience Consulting at Citi in May 2015 to May 2018
Assistant Director – Product Manager CRM, Growth and Retention at MetLife in October 2013 to May 2015
Senior Product Growth Manager New Member Marketing at American Express in July 2012 to October 2013
Product and Growth Manager CRM & Lifecycle Marketing at Animoto in December 2010 to June 2012
Retention and Growth Marketing Consultant at Barnes&Noble.com in June 2010 to October 2010
Senior Program Manager / Product Manager / CRM Manager at American Express in January 1999 to January 2009
Marketing/Operations/Program/Channel Manager, Vice President at JPMorgan Chase in January 1992 to January 1999
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Analytical Skills
Data Analysis
Software as a Service (SaaS)
Requirements Analysis
Agile Methodologies
Advertising
Account Management
Strategic Consulting
Analysis
Analytics
Segmentation
Customer Acquisition
Digital Marketing
Direct Marketing
Loyalty Marketing
Database Marketing
Integrated Marketing
B2B Marketing
Customer Insight
Product Management
Marketing Strategy
Strategy
Marketing
Email Strategy
Mobile Marketing
Campaign Management
CRM
Web Analytics
Customer Engagement
Multi-channel Marketing
Vendor Management
Financial Services
Program Management
Management
Interactive Marketing
Email Marketing
Online Marketing
Strategic Partnerships
Email
Lead Generation
Digital Strategy
E-commerce
Customer Relationship Management (CRM)
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Discover more about American ExpressWhat is Gerald Hurt email address?
Email Gerald Hurt at [email protected]. This email is the most updated Gerald Hurt's email found in 2026.
What is Gerald Hurt phone number?
Gerald Hurt phone number is (212) 260-7346 and 917-561-3219.
How to contact Gerald Hurt?
To contact Gerald Hurt send an email to [email protected]. If you want to call Gerald Hurt try calling on (212) 260-7346 and 917-561-3219. (updated on March 29, 2024)
What company does Gerald Hurt work for?
Gerald Hurt works for American Express
What is Gerald Hurt's role at American Express?
Gerald Hurt is Product/GTM/Implementation Manager, Digital Experience & Platforms, Global Commercial Services
What industry does Gerald Hurt work in?
Gerald Hurt works in the Marketing & Advertising industry.
Gerald Hurt Email Addresses
Gerald Hurt Phone Numbers
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