Georges Deir

Q: What is Georges Deir email address?

Email Georges Deir at georges.deir@ikea.com. This email is the most updated Georges Deir's email found in 2026.

Q: How to contact Georges Deir?

To contact Georges Deir send an email to georges.deir@ikea.com. (updated on September 28, 2024)

Workforce Analyst / Staff Planning Specialist at IKEA Group | Greater Montreal Metropolitan Area

About Georges Deir

Georges Deir is a seasoned Workforce Analyst and Staff Planning Specialist at IKEA Group, bringing over 14 years of extensive experience in workforce planning and operational efficiency. In his current role, Georges is pivotal in creating both long-term and short-term forecasts for interaction volumes and average handle times, leveraging historical data and current trends to ensure that the Customer Service Center (CSC) is equipped to meet the dynamic needs of customers and the business. His analytical prowess allows him to anticipate the impacts of various marketing events and channels, ensuring that resource allocation aligns seamlessly with organizational goals.

Georges excels in the intricate scheduling processes that underpin effective workforce management. By employing advanced skills in Microsoft Excel and performance management, he meticulously designs staff schedules that optimize productivity while maintaining high levels of employee satisfaction. His commitment to process improvement is evident in his ability to identify inefficiencies and implement strategic solutions that enhance operational workflows.

In addition to his technical expertise, Georges is a natural leader who fosters collaboration among cross-functional teams, ensuring that all stakeholders are aligned in their objectives. His proficiency in research and data analysis, combined with a deep understanding of call center dynamics, positions him as a key contributor to IKEA Group's mission of being an excellent workplace. As he continues to drive initiatives that enhance resource allocation and operational efficiency, Georges remains dedicated to creating a positive impact on both employees and customers alike.

Georges Deir Work