Gayla Jerrell
Patient Experience Advisor at Press Ganey | Omaha, Nebraska, United States
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Gayla Jerrell currently serves as a Patient Experience Advisor at Press Ganey, where she plays a pivotal role in driving meaningful improvements in healthcare delivery and patient satisfaction. In her capacity, Gayla leverages her extensive background in healthcare consulting, data analytics, and change management to support hospitals and healthcare organizations in enhancing the overall patient experience. She acts as the principal improvement coach for her assigned facilities, collaborating closely with patient experience leaders and clinical teams to identify key areas of opportunity and develop tailored strategies that foster sustainable change.
Gayla’s expertise lies in applying proven quality improvement methodologies, such as Lean and Six Sigma, to optimize patient-centered care initiatives. Her deep understanding of healthcare management and medical practice operations enables her to translate complex data insights into actionable improvement plans. She is adept at utilizing advanced data analysis tools, including Microsoft Excel and other analytics platforms, to monitor progress and measure outcomes effectively. Gayla’s passion for reducing patient suffering and advocating for caregivers aligns with her commitment to fostering a culture of continuous improvement within healthcare organizations.
Through her leadership in program management and her ability to facilitate change at both the organizational and frontline levels, Gayla ensures that Press Ganey clients achieve measurable enhancements in patient satisfaction scores, HCAHPS performance, and overall care quality. Her strategic approach, combined with her dedication to patient advocacy and healthcare excellence, makes her a valuable asset in transforming patient experience initiatives into sustainable, impactful outcomes.
Patient Experience Advisor at Press Ganey in March 2016 to Present
Patient Centered Care Coordinator at U.S. Department of Veterans Affairs in June 2010 to March 2016
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Bellevue University, Bachelor of Science (BS)
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Customer Service
Healthcare
Microsoft Office
Leadership
Management
Microsoft Excel
Public Speaking
Microsoft Word
Hospitals
Strategic Planning
Healthcare Management
Team Building
Training
Project Management
Data Analysis
Coaching
Program Management
Leadership Development
Medical Practice Management
Patient Safety
Patient Advocacy
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Discover more about Press GaneyWhat is Gayla Jerrell email address?
Email Gayla Jerrell at [email protected] and [email protected]. This email is the most updated Gayla Jerrell's email found in 2026.
How to contact Gayla Jerrell?
To contact Gayla Jerrell send an email to [email protected] or [email protected]. (updated on December 20, 2024)
What company does Gayla Jerrell work for?
Gayla Jerrell works for Press Ganey
What is Gayla Jerrell's role at Press Ganey?
Gayla Jerrell is Patient Experience Advisor
What is Gayla Jerrell's Phone Number?
Gayla Jerrell's phone (402) ***-*241
What industry does Gayla Jerrell work in?
Gayla Jerrell works in the Hospital & Health Care industry.
Gayla Jerrell Email Addresses
Gayla Jerrell Phone Numbers
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