Gavin Shafer
Service Operation Consultant at GAS Mechanical & Consulting Services | Edmonton, Alberta, Canada
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Gavin Shafer is a dynamic Service Operation Consultant at GAS Mechanical, where he leverages over 25 years of extensive experience in equipment sales and service to enhance operational efficiency and customer satisfaction. In his current role, Gavin is spearheading the development of a comprehensive Playbook that outlines the cradle-to-grave process for managing damaged or broken assets. This initiative is crucial for standardizing service protocols across all branches, ensuring that responsibilities, systems, timeframes, and available resources are clearly defined and easily accessible. By creating this Playbook, Gavin aims to establish a solid foundation for operational excellence, enabling teams to respond swiftly and effectively to asset management challenges.
Gavin's expertise in troubleshooting, product management, and business development positions him as a solution provider who can navigate complex service scenarios with ease. His analytical abilities allow him to dissect issues and implement continuous improvement strategies that challenge the status quo while fostering strong relationships with both internal teams and external clients. Furthermore, his proficiency in virtual collaboration tools ensures that all stakeholders are engaged and informed throughout the process, enhancing communication and teamwork.
As a high-energy leader, Gavin is committed to developing organizational capabilities that deliver reliable results. His focus on creating a standardized service guidebook not only streamlines operations but also empowers employees to take ownership of their roles in the service delivery process. Through this initiative, Gavin is not just improving efficiency; he is also cultivating a culture of accountability and excellence within GAS Mechanical, positioning the company for sustained growth and success in the competitive equipment service industry.
Service Operation Consultant at GAS Mechanical & Consulting Services in April 2024 to Present
Remanufacturing & Service Operations Efficiency - Consultant at Atlas Copco in August 2023 to January 2024
Business Development Manager at Atlas Copco in February 2021 to August 2023
Area Sales Manager - Parts and Service at Atlas Copco in November 2018 to February 2021
Maintenance Manager at Hertz Equipment Rental in October 2014 to March 2018
Industry Manager, AWP at The Cat Rental Store in September 2012 to August 2014
Resource Divison Manager at The Cat Rental Store in February 2011 to September 2012
Provincial and Local Commitee Member at Alberta Apprenticeship and Industry Training in February 2009 to December 2011
Resource Division Service Manager at The Cat Rental Store in September 2010 to February 2011
After Sales Service Support Rep at Genie Industries in March 2006 to September 2010
After Sales Service Support Rep at Terex in March 2006 to September 2010
Regional Service Manager at The Cat Rental Store in July 2002 to March 2006
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NAIT (Northern Alberta Institute of Technology), Heavy Equipment Technician, October 1998 to October 2026
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Critical Thinking
Remanufacturing
Service-Operations-Rental
Written Communication
Root Cause
Presentations
Hydraulics
Hydraulic Systems
Strategy
Performance Benchmarking
Business Analysis
Deal Execution
Commercial Negotiation
Learning Management Systems
English
Creative Problem Solving
Business Requirements
Communication
Software Development
Product Marketing
Operations Management
Continuous Improvement
Training & Development
Heavy Equipment
Inventory Management
Process Development
Process Improvement
Forecasting
Troubleshooting
Pricing
Sales Management
Contract Management
Technical Training
Customer Satisfaction
Solution Selling
Business Process Mapping
Account Management
Budgets
Analytical Skills
Process Simulation
Procurement
Project Planning
Manufacturing
Business Planning
Sales Operations
Key Account Management
Supply Chain Management
Solution Provider
Lean Manufacturing
Business Development
Business Process Improvement
Budgeting
Logistics
Product Management
Customer Service
Team Building
Employee Training
Supervisory Skills
Contract Negotiation
Negotiation
Analytical Abilities
Equipment Maintenance
Aerial Lifts
Solution Development
New Business Development
Service Management
Eye For Detail
Solutions Development
Leadership
Virtual Collaboration
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What is Gavin Shafer email address?
Email Gavin Shafer at [email protected], [email protected] and [email protected]. This email is the most updated Gavin Shafer's email found in 2026.
What is Gavin Shafer phone number?
Gavin Shafer phone number is 780-288-2782.
How to contact Gavin Shafer?
To contact Gavin Shafer send an email to [email protected], [email protected] or [email protected]. If you want to call Gavin Shafer try calling on 780-288-2782. (updated on September 29, 2024)
What company does Gavin Shafer work for?
Gavin Shafer works for GAS Mechanical & Consulting Services
What is Gavin Shafer's role at GAS Mechanical & Consulting Services?
Gavin Shafer is Service Operation Consultant
What industry does Gavin Shafer work in?
Gavin Shafer works in the Management Consulting industry.
Gavin Shafer Email Addresses
Gavin Shafer Phone Numbers
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