Garrett Ungethum
Senior End User Support/ Project Manager at UofL Health | Clarksville, Indiana, United States
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Garrett Ungethum serves as the Senior End User Support/Project Manager at UofL Health, where he leverages over a decade of specialized experience in Healthcare IT to drive efficiency and enhance user satisfaction. In his current role, Garrett leads a dedicated team of seven IT professionals, focusing on delivering comprehensive end-to-end IT solutions that cater to both inpatient and outpatient workflows. His expertise in breaking down complex, multilayered problems into manageable tasks enables his team to address end-user pain points effectively, ensuring that healthcare providers can focus on delivering exceptional patient care.
One of Garrett's key projects involved the automation of ten critical desktop support processes using a range of scripting and deployment tools, including PowerShell, Python, and SCCM. This initiative not only streamlined operations but also freed up valuable time for his team to focus on imaging incoming workstations for the hospital, ultimately improving the overall efficiency of IT support services. His proactive approach to process automation and software troubleshooting has significantly enhanced the team's ability to respond to issues swiftly and effectively.
Garrett's skill set encompasses a wide array of competencies, including Active Directory management, clinical training, and network troubleshooting, making him a versatile leader in the healthcare IT landscape. His commitment to continuous improvement and user-centric solutions positions him as a vital asset to UofL Health, where he is dedicated to fostering a collaborative environment that empowers his team and enhances the technological experience for all end users.
Senior End User Support/ Project Manager at UofL Health in February 2016 to Present
Corporate Trainer/ Application Analysts at CHI in February 2014 to November 2014
Application Support Specialist at Kindred Healthcare in October 2013 to February 2014
Tier 2 Desktop Support analyst / Google Specialist at Brown-Forman in June 2013 to August 2013
Technical Support Team lead, Surveyor, Installer at Sarcom/ Norton Hospital Project in October 2012 to April 2013
Counter Intelligence Agent at Geek Squad in February 2011 to November 2012
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ITT-Technical Institute, Associate of Applied Science, September 2026
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Shell Scripting
Google Docs
Technical Support
Active Directory
Process Automation
Software Troubleshooting
Programming
Automation
Clinical Training
Project Planning
Interpersonal Communication
Customer Relationship Management (CRM)
Documentation
Team Leadership
Software Implementation
Written Communication
Critical Thinking
Customer Service
Computer Hardware Troubleshooting
Computer Software Training
basic networkin
Network Troubleshooting
Remote Troubleshooting
basic networking
Citrix XenApp
Mobile Device Management
IT Project Implementation
Attention to Detail
Desktop Support Management
Desktop Support
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Discover more about UofL HealthWhat is Garrett Ungethum email address?
Email Garrett Ungethum at [email protected]. This email is the most updated Garrett Ungethum's email found in 2026.
What is Garrett Ungethum phone number?
Garrett Ungethum phone number is 5026095254.
How to contact Garrett Ungethum?
To contact Garrett Ungethum send an email to [email protected]. If you want to call Garrett Ungethum try calling on 5026095254. (updated on September 07, 2024)
What company does Garrett Ungethum work for?
Garrett Ungethum works for UofL Health
What is Garrett Ungethum's role at UofL Health?
Garrett Ungethum is Senior End User Support/ Project Manager
What industry does Garrett Ungethum work in?
Garrett Ungethum works in the Information Technology & Services industry.
Garrett Ungethum Email Addresses
Garrett Ungethum Phone Numbers
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