Gareh Johnson, Director, Customer Support at AlayaCare

Gareh Johnson

Director, Customer Support at AlayaCare | Greater Toronto Area, Canada

Profile last verified June 2026
Information Technology & Services Verified Profile Greater Toronto Area, Canada University of Toronto
Verified

Work Email

***@d2l.com

Last verified May 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(416) ***-*507

Canada • Phone

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Gareh Johnson Socials
Gareh Johnson Work Experience

Director, Customer Support at AlayaCare in July 2023 - Present

Associate Director, Customer Support at AlayaCare in August 2022 - July 2023

Senior Customer Experience Manager - QA at AlayaCare in December 2021 - August 2022

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Customer Experience Team Lead at AlayaCare in June 2020 - December 2021

Senior Client Experience Agent at AlayaCare in November 2019 - June 2020

Customer Experience Agent at AlayaCare in August 2018 - June 2020

Technical Support Specialist at FreshBooks in January 2016 - August 2018

Specialty Program Instructor at City of Toronto in May 2009 - April 2018

Workforce Training and Scheduling Coordinator at Toronto 2015 Pan/Parapan American Games Organizing Committee in March 2015 - August 2015

Academic Mentorship Ambassador at University of Toronto in September 2012 - March 2014

Sports Administrator at Toronto District School Board in May 2010 - May 2013

Gareh Johnson Education

University of Toronto, HBA, July 2026

Gareh Johnson Skills
Networking Research Skills Negotiation Business Strategy Strategic Planning Written Communication Competitive Landscape Value Propositions C-Level Post-Sales Strategic Relationships Client Onboarding Executive Decision-making Business Case Development Software Development Life Cycle (SDLC) Business Process International Teams Thinking Skills Business Process Outsourcing (BPO) Manage client expectations Return on Investment Meeting Facilitation Monitoring Performance General Management Customer-Focused Service Department Management Software Industry Enterprise Software Internet Security IT Project Management Ticketing Systems Service-Level Agreements (SLA) Cultivation Operations Board Relations Strategic Thinking Problem Solving Build Strong Relationships Methodology Skill Development Data-Driven Insights Electronic Health Records (EHR) Go-to-Market Strategy Cost Per Acquisition Stakeholder Engagement Multi-disciplinary Teams Expense Reports Stakeholder Management Consultations Briefing Churn Management Focus Groups Customer Satisfaction (CSAT) Account Management Team Performance System Performance Streamlining Product Marketing Key Performance Indicators Customer Success Customer Retention Customer Satisfaction Customer Engagement Sales Metro Transportation Directors Business New Leads Job Satisfaction Workforce Planning Global Management Presentations Relationship Building Microsoft Excel Event Management Product Management Directing Teams Customer Support Technical Support Customer Service Management Conflict Management Teaching Higher Education Teamwork Coaching Critical Thinking Program Management Event Planning Volunteer Management Community Outreach Mental Health Sports Time Management Nonprofits Project Management Public Speaking Customer Service Leadership Microsoft Office
About Gareh Johnson’s Current Company
AlayaCare

AlayaCare is a provider of revolutionary cloud-based home health care software. With an end-to-end solution spanning clinical documentation, back office functionality, client and family portals, and mobile care worker functionality, we offer a platform for agencies to propel towards innovation and home care of the future. We are driven to enable the care we want our loved ones to receive in the place they call home. A fast-growing team of more than 500 employees, AlayaCare has offices in Canada, USA and Australia. ------------- AlayaCare est un fournisseur de logiciel révolutionnaire en soins de santé à domicile basé sur le nuage. Avec une solution globale, couvrant la documentation clinique, les fonctionnalités de poste-cliniques, les portails clients et familles, le suivi des patients à distance ainsi que la fonctionnalité de travailleur de soins à domicile mobile, nous offrons une plateforme permettant aux agences de se propulser vers l’innovation et les soins à domicile du futur. Nous sommes une équipe en pleine croissance, avec plus de 500 employés, qui travaillent à nos bureaux au Canada, aux États-Unis, et en Australie.

Discover more about AlayaCare
Gareh Johnson’s Colleagues
Miranda Smelt

Miranda Smelt

Sydney, New South Wales, Australia

Manager - Solutions Engineering at AlayaCare

Manager - Solutions Engineering at AlayaCare
(December 2021 – Present)

RB

Rhonda Bosch

Greater Toronto Area, Canada

Customer and Employee Success Executive

Chief Customer Officer at AlayaCare
(July 2024 – Present)

GC

Genevieve Coteleblanc

Montreal, Quebec, Canada

Directrice associée implantation chez AlayaCare

Directrice Associée implantation at AlayaCare
(January 2024 – Present)

VD

Venkhateshwera Di

Ottawa, Ontario, Canada

Senior Quality Analyst at AlayaCare | Uottawa 👨‍🎓

Senior Quality Assurance Analyst at AlayaCare
(January 2023 – Present)

Nicolas Bouvrette

Nicolas Bouvrette

Montreal, Quebec, Canada

Associate Director @ AlayaCare

Associate Director, Software Development at AlayaCare
(Jul 2025 – Present)

Jean-francois Gailleur

Jean-francois Gailleur

Montreal, Quebec, Canada

Helping to deliver in-home care with better technology

Enabling the care we want our loved ones to receive in the place they call home.
From 1 to n - we are building a 100 years company

- Leading global engineering teams across Canada, USA, and Australia, including 24/7 Site Reliability and Information Security, to scale AlayaCa...

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Frequently asked questions about Gareh Johnson

What is Gareh Johnson email address?

Email Gareh Johnson at [email protected] and [email protected]. This email is the most updated Gareh Johnson's email found in 2026.

How to contact Gareh Johnson?

To contact Gareh Johnson send an email to [email protected] or [email protected]. (updated on June 04, 2025)

What company does Gareh Johnson work for?

Gareh Johnson works for AlayaCare.

What is Gareh Johnson's role at AlayaCare?

Gareh Johnson is Director, Customer Support

What industry does Gareh Johnson work in?

Gareh Johnson works in the Information Technology & Services industry.

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