Frederick Layno
Director of Services and Operations at LiveVox | Philippines
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Director of Services and Operations at LiveVox in January 2025 to Present
Director of Customer Success at NICE in October 2023 to February 2025
Sr. Manager - Technical Support at NICE in June 2020 to October 2023
Professional Services Manager at NICE in November 2018 to June 2020
Supervisor - Professional Services at NICE in June 2017 to November 2018
Manager of Professional and Cloud Services at Lexmark Enterprise Software in January 2016 to May 2017
Operations Manager - Solutions Support, Knowledgebase Management, Training Development and 3rd Level at Lexmark Enterprise Software in August 2012 to December 2015
Team Manager - 3rd Level Software and Solutions Engineer at Lexmark Enterprise Software in January 2011 to July 2012
Technical Subject Matter Expert (Product Specialist and 3rd Level Support Engineer) at Lexmark Enterprise Software in August 2008 to December 2010
Technical Support Representative at Sykes Asia Inc. in August 2005 to August 2008
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University of Southeastern Philippines, August 1999 to August 2026
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Requirements Analysis
Team Leadership
Process Improvement
Software Development
Call Centers
Project Management
Customer Service
Troubleshooting
Technical Support
Business Process Improvement
Vendor Management
Training
Management
Cross-functional Team Leadership
Professional Services
Business Analysis
Microsoft Office
Account Management
Team Management
Customer Relationship Management (CRM)
Program Management
Enterprise Software
Integration
Cloud Computing
Outsourcing
Software as a Service (SaaS)
Contact Centers
Customer Satisfaction
Leadership
Windows
Executive Leadership
Organizational Leadership
Personal Development
Communication
Conflict Management
Teamwork
Coaching
People Management
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Discover more about LiveVoxWhat is Frederick Layno email address?
Email Frederick Layno at [email protected]. This email is the most updated Frederick Layno's email found in 2026.
How to contact Frederick Layno?
To contact Frederick Layno send an email to [email protected]. (updated on October 23, 2024)
What company does Frederick Layno work for?
Frederick Layno works for LiveVox
What is Frederick Layno's role at LiveVox?
Frederick Layno is Director of Services and Operations
What is Frederick Layno's Phone Number?
Frederick Layno's phone (**) *** *** 171
What industry does Frederick Layno work in?
Frederick Layno works in the Outsourcing/Offshoring industry.
Frederick Layno Email Addresses
Frederick Layno Phone Numbers
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