Fred Heng
Compliance, Regulatory & Head of Up-Country Delivery at DHL eCommerce Solutions | Petaling Jaya, Selangor, Malaysia
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Fred Heng currently serves as the Compliance, Regulatory & Head of Up-Country Delivery at DHL eCommerce Solutions, where he plays a pivotal role in ensuring the seamless and compliant execution of cross-border eCommerce logistics operations. In this capacity, Fred leverages his extensive expertise in trade compliance, customs regulations, and supply chain management to oversee the operational integrity of DHL’s up-country delivery network across Malaysia and beyond. His responsibilities include managing trade compliance operations, conducting process audits and controls, and collaborating closely with customs brokers and stakeholders to mitigate risks and align priorities with evolving regulatory standards. Fred’s deep understanding of Malaysia’s Strategic Trade Act, export controls, and U.S. trade laws enables him to provide strategic guidance that supports DHL’s commitment to compliant and efficient international shipping.
With a background rooted in managing people and complex logistics businesses—spanning express courier services, third-party logistics (3PL), and manufacturing—Fred excels in building resilient teams that thrive under high-pressure environments. His hands-on approach to corporate management encompasses financial reporting, audit, statutory compliance, and PLC governance, ensuring operational excellence across all facets of the business. Fred’s expertise in supply chain optimization, freight forwarding, warehousing, and facility management complements his leadership in business continuity planning and operational risk mitigation. His strategic insights and operational acumen enable DHL eCommerce Solutions to uphold the highest standards of compliance and customer satisfaction, reinforcing the company’s reputation as a trusted leader in global eCommerce logistics.
Compliance, Regulatory & Head of Up-Country Delivery at DHL eCommerce Solutions in February 2021 to Present
Head of Plant Facility at Poly-ply Industries Sdn Bhd in May 2019 to March 2020
Head of Business Operations at Ralco Corporation Berhad (Manufacturing) in June 2014 to May 2019
Head of Operations at TNT Express in July 2009 to March 2014
Senior Manager / Manager at FedEx in August 2000 to July 2009
Finance and Administration Manager at Sis Distribution (M) Sdn Bhd in August 1999 to July 2000
Senior Associate at PwC in June 1996 to August 1999
Flight Steward at Singapore Airlines in December 1991 to August 1994
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INSEAD, Senior Management Program, July 2026
Malaysia Institute of Accountants
Australian Society of Certified Practicing Accountant
University of Southern Queensland, Bachelor of Commerce (B.Com.), July 1994 to July 1996
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Conflict Management
Supply Chain Optimization
Executive Management
Financial Analysis
Operational Strategy
Operational Excellence
Deductive Reasoning
Conflict Resolution
Business Continuity
People Management
Financial Management
Communication
Analytical Skills
Facility Management (FM)
Project Management
Supply Chain Operations
Administration
Logistics
Transportation
3PL
Transportation Management
Air Freight
Warehousing
Logistics Management
Freight
Operations Management
Supply Chain Management
Supply Chain
Freight Forwarding
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Discover more about DHL eCommerce SolutionsWhat is Fred Heng email address?
Email Fred Heng at [email protected] and [email protected]. This email is the most updated Fred Heng's email found in 2026.
How to contact Fred Heng?
To contact Fred Heng send an email to [email protected] or [email protected]. (updated on October 21, 2024)
What company does Fred Heng work for?
Fred Heng works for DHL eCommerce Solutions
What is Fred Heng's role at DHL eCommerce Solutions?
Fred Heng is Compliance, Regulatory & Head of Up-Country Delivery
What is Fred Heng's Phone Number?
Fred Heng's phone (**) *** *** 282
What industry does Fred Heng work in?
Fred Heng works in the Logistics & Supply Chain industry.
Fred Heng Email Addresses
Fred Heng Phone Numbers
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