Franck Germany Email & Phone Number

Franck Germany

Team Leader | Enterprise Senior Customer Success Manager at Klaxoon | Rennes, Brittany, France

Franck Germany Socials
About Franck Germany

Franck Germany currently serves as Team Leader and Enterprise Senior Customer Success Manager at Klaxoon, where he leverages his extensive expertise to drive client engagement and ensure the successful adoption of innovative collaboration solutions across diverse industries. In his role, Franck oversees a high-performing squad of eight professionals responsible for managing key CAC40 and FT120 industrial accounts within the EMEA region. His leadership focuses on developing tailored success plans that align with each client’s strategic objectives, fostering long-term partnerships built on trust and mutual value.

One of Franck’s key projects involves co-creating large-scale deployment and adoption strategies at the group level, ensuring seamless integration of Klaxoon’s platform into complex organizational workflows. His approach emphasizes cross-functional team leadership, collaborating closely with client stakeholders, product teams, and internal departments to optimize onboarding, training, and ongoing support. This holistic perspective not only enhances user engagement but also accelerates the realization of ROI for clients.

With a strong foundation in project management, negotiation, and category management, Franck excels at navigating procurement processes and closing contracts that benefit both Klaxoon and its clients. His adaptability and expertise in managing multi-stakeholder environments enable him to address diverse client needs effectively, ensuring high customer satisfaction and retention. Passionate about leveraging success plans and data-driven insights, Franck continuously refines strategies to maximize client success and foster long-term growth, solidifying his reputation as a trusted advisor in the enterprise SaaS landscape.

Franck Germany Work
1 experience icon

Team Leader | Enterprise Senior Customer Success Manager at Klaxoon in June 2023 to Present

2 experience icon

Enterprise Customer Success Manager & Coach at Klaxoon in January 2020 to June 2023

3 experience icon

Senior Consultant at Optimal Cost in May 2017 to January 2020

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Franck Germany Education

KEDGE Business School, Master's degree, September 2026

National Chengchi University, September 2026

Audencia, Bachelor's degree, September 2026

Franck Germany Skills

Négociation de contrat

Industrialisation

Adaptabilité

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About Franck Germany's Current Company
Frequently Asked Questions about Franck Germany

What is Franck Germany email address?

Email Franck Germany at [email protected]. This email is the most updated Franck Germany's email found in 2026.

What is Franck Germany phone number?

Franck Germany phone number is +6581449843.

How to contact Franck Germany?

To contact Franck Germany send an email to [email protected]. If you want to call Franck Germany try calling on +6581449843. (updated on March 25, 2025)

What company does Franck Germany work for?

Franck Germany works for Klaxoon

What is Franck Germany's role at Klaxoon?

Franck Germany is Team Leader | Enterprise Senior Customer Success Manager

What industry does Franck Germany work in?

Franck Germany works in the Computer Software industry.

Franck Germany Email Addresses

Email Franck Germany at [email protected]. This email is the most updated Franck Germany's email found in 2026.

Franck Germany Phone Numbers

Franck Germany phone number is +6581449843.
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