Francesca Fais
Head of Partner Operations at Odido Nederland | Zurich, Zurich, Switzerland
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Head of Partner Operations at Odido Nederland in May 2024 to Present
Senior Director Customer Operations - Customer Relations at Sunrise GmbH in January 2023 to March 2024
Senior Director International Operations - Customer Service at Sunrise GmbH in November 2021 to December 2022
Director of Front Line Operations - Customer Service at Sunrise GmbH in May 2017 to October 2021
Director of Partner Management - Customer Service at Sunrise GmbH in February 2015 to April 2017
Senior Manager - Partner Management at Sunrise GmbH in January 2012 to February 2015
Manager Customer Care at Sunrise GmbH in December 1999 to December 2011
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Business School Lausanne (BSL), September 2026
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Knowledge Management
Decision-Making
Strategy
Customer Retention
Business Process Outsourcing (BPO)
Conflict Management
Call Center Administration
Customer Service
Leadership
Customer Service Management
Contact Center Operations
Problem Solving
Team Management
Customer Satisfaction
Digital Transformation
Business Strategy
Partner Relationship Management
Project Management
Business Development
BPO industry & Outsourcing
Sales
Complaint Management
Customer Insights & Satisfaction
Operations Management
Customer Support
People Management
Contract Negotiation
Customer Experience
Team Leadership
Business-to-Business (B2B)
Change Management
Telecommunications
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What is Francesca Fais email address?
Email Francesca Fais at [email protected]. This email is the most updated Francesca Fais's email found in 2026.
How to contact Francesca Fais?
To contact Francesca Fais send an email to [email protected]. (updated on April 10, 2025)
What company does Francesca Fais work for?
Francesca Fais works for Odido Nederland
What is Francesca Fais's role at Odido Nederland?
Francesca Fais is Head of Partner Operations
What is Francesca Fais's Phone Number?
Francesca Fais's phone (**) *** *** 253
What industry does Francesca Fais work in?
Francesca Fais works in the Telecommunications industry.
Francesca Fais Email Addresses
Francesca Fais Phone Numbers
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