Fouad Douhan
Supervisor, Technical complaint Handling, Customer Care at Orange Egypt | Al Jizah, Egypt
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Supervisor, Technical complaint Handling, Customer Care at Orange Egypt in January 2020 to Present
Sr. Supervisor, Technical Complaint Handling at Orange Egypt in November 2021 to Present
Transformation & Operational Efficiency at Orange Egypt in September 2019 to January 2020
Customer Service & Technical support Team Leader at LINKdotNET in January 2009 to January 2020
Team Leader, Call Center - DSL, Customer Care at Orange Egypt in March 2015 to December 2019
DSL & Customer service agent at LINKdotNET in March 2007 to January 2009
IT Sales at El Awa'el in January 2006 to January 2007
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Cairo University, Bachelor's degree, October 1998 to October 2026
Ibn Sina Langauge School, October 1984 to October 1996
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Data Analysis
Analytical Skills
Business Analysis
Team Performance
Project Management
Product Development
Account Management
Microsoft Office
Microsoft Power BI
Technical Support
Back Office Operations
Call Centers
Contact Centers
Customer Satisfaction
Customer Experience
Customer Retention
Telecommunications
Problem Solving
Customer Journeys
CRM
Computer Network Operations
Service Delivery
Information Technology
Workforce Management
Analysis
Strategy
VoIP
IT Service Management
Sla
Managed Services
Cisco Technologies
Routers
Switches
Windows 7
Juniper
Team Management
Management
Training
Customer Service
Leadership
Teamwork
Customer Support
Team Building
Written Communication
Presentation Skills
Networking
DSL
Internet Services
DSLAM
CCNA
Help Desk Support
Customer-focused Service
Project Plans
Complaint Management
Category Management
Customer Quality
Skilled Multi-tasker
Customer Interaction
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Discover more about Orange EgyptWhat is Fouad Douhan email address?
Email Fouad Douhan at [email protected]. This email is the most updated Fouad Douhan's email found in 2026.
How to contact Fouad Douhan?
To contact Fouad Douhan send an email to [email protected]. (updated on January 18, 2026)
What company does Fouad Douhan work for?
Fouad Douhan works for Orange Egypt
What is Fouad Douhan's role at Orange Egypt?
Fouad Douhan is Supervisor, Technical complaint Handling, Customer Care
What is Fouad Douhan's Phone Number?
Fouad Douhan's phone (**) *** *** 124
What industry does Fouad Douhan work in?
Fouad Douhan works in the Telecommunications industry.
Fouad Douhan Email Addresses
Fouad Douhan Phone Numbers
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