Foo Iris
Customer Order Management Specialist at BorgWarner | Singapore, Singapore
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Foo Iris currently serves as a Customer Order Management Specialist at BorgWarner, where she plays a pivotal role in streamlining and optimizing the company’s order fulfillment processes across multiple regions. Leveraging her extensive 13-year background in Supply Chain & Logistics operations, Iris brings a comprehensive understanding of demand planning, inventory control, and logistics coordination to her role. Her expertise in managing customer relationships and ensuring seamless communication between internal teams and clients has been instrumental in maintaining high service levels and operational efficiency.
At BorgWarner, Iris oversees the end-to-end order management process for key customers in Asia Pacific, North America, and Europe. She is responsible for monitoring and updating customer EDI demands, ensuring real-time accuracy in the ERP system, and managing scheduling agreements through various electronic data interchange (EDI) protocols such as CUMS and EMFOR IDOC, as well as non-EDI customer releases. Her proficiency with SAP Sales & Distribution modules, accumulated over 12 years, enables her to efficiently handle order processing, invoicing, and demand forecasting, which directly impacts inventory management and logistics planning.
In addition to her technical skills, Iris excels in resource allocation and operations management, ensuring that supply chain activities align with customer requirements and company objectives. Her proactive approach to problem-solving and her deep industry knowledge make her a valuable asset in driving continuous improvement initiatives within BorgWarner’s customer order management functions. Through her dedication and expertise, Iris consistently contributes to enhancing customer satisfaction, reducing lead times, and optimizing overall supply chain performance.
Customer Order Management Specialist at BorgWarner in December 2020 to Present
Customer Service Specialist at Roquette in April 2019 to June 2020
Logistics & Customer Service Executive (Chemical Division) at Kao Singapore Private Limited in May 2011 to February 2018
Marketing Coordinator at Dong Jing Trading Pte Ltd in March 2008 to May 2011
Project Coordinator at Aztech Heat Exchangers PTE LTD in July 2005 to March 2008
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Universiti Tunku Abdul Rahman (UTAR), Bachelor's degree of Communication (Honours) Public Relations, August 2026
Tunku Abdul Rahman University of Management and Technology, Diploma in Mass Communication (Public Relations), August 2026
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Pre-Sales Support
Complaint Management
Sampling
Planning
Resource Allocation
Forecasting
Shipping
Master Data
SAP Implementation
Microsoft Excel
Microsoft PowerPoint
SAP ERP
Supply Chain Management
Customer Service
Import/Export Operations
Logistics Management
Purchasing
Operations Management
Inventory Management
Inventory Control
Import Export
Procurement
SAP Materials Management (SAP MM)
Warehouse Management Systems
LC negotiation
GHS
GTS
INCO terms
FCL
LCL
SAP Sales & Distribution
Warehouse Operations
Marine Insurance
Order Management
Invoicing
Order Processing
Sales Operations
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Discover more about BorgWarnerWhat is Foo Iris email address?
Email Foo Iris at [email protected] and [email protected]. This email is the most updated Foo Iris's email found in 2026.
How to contact Foo Iris?
To contact Foo Iris send an email to [email protected] or [email protected]. (updated on February 27, 2025)
What company does Foo Iris work for?
Foo Iris works for BorgWarner
What is Foo Iris's role at BorgWarner?
Foo Iris is Customer Order Management Specialist
What is Foo Iris's Phone Number?
Foo Iris's phone +44 ** **** *283
What industry does Foo Iris work in?
Foo Iris works in the Automotive industry.
Foo Iris Email Addresses
Foo Iris Phone Numbers
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