Fina S
Senior Director, Customer Learning Experience at Deltek | United States
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Fina S, as Senior Director of Customer Learning Experience at Deltek, brings a strategic and innovative approach to enhancing the company's educational offerings. In her current role, Fina oversees the design, development, and continuous improvement of Deltek University’s learning assets, ensuring they align with both customer needs and business objectives. Her leadership is instrumental in shaping the strategic direction of our customer education programs, with a focus on driving product adoption, user engagement, and long-term customer success. Fina’s expertise in program management and performance measurement enables her to develop scalable learning solutions that foster a deeper understanding of Deltek’s suite of products, ultimately empowering users to maximize value and efficiency.
A key aspect of Fina’s role involves collaborating with cross-functional teams—including product management, customer success, and sales—to identify learning gaps and tailor content that resonates across diverse industries and cultural contexts. Her experience in talent management and people development ensures that her team remains motivated and innovative, continuously exploring new methodologies such as microlearning, interactive modules, and virtual instructor-led training to optimize the learning journey. Fina’s commitment to cultural sensitivity and cross-cultural communication enhances the global reach of Deltek’s educational initiatives, ensuring inclusivity and relevance for a diverse customer base. Through her strategic vision and customer-centric mindset, Fina S is dedicated to transforming Deltek University into a vital partner in customer success, fostering a culture of continuous learning and growth that ultimately drives product adoption and business growth.
Senior Director, Customer Learning Experience at Deltek in January 2023 to Present
Director, Customer Learning Experience at Deltek in October 2019 to January 2023
Senior Manager, Deltek University at Deltek in February 2017 to October 2019
Manager, Deltek University at Deltek in July 2013 to February 2017
Senior Instructional Designer at Deltek in March 2011 to July 2013
Senior Content Specialist at Stream Global Services in March 2009 to March 2011
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University of the Philippines, Bachelor of Arts, September 1997 to September 2026
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Learning experience
Instructional Design
E-Learning
Training Delivery
Needs Analysis
Articulate
Captivate
Project Management
Training
Learning Management
Learning Management Systems
Instructor-led Training
Technical Writing
ADDIE
Content Development
Employee Training
Blended Learning
Leadership
Management
Performance Management
Process Improvement
Vendor Management
Business Process Improvement
Program Management
Call Centers
CRM
Customer Relationship Management (CRM)
Conflict Resolution
Communication
Conflict Management
People Management
Employee Engagement
Team Leadership
Personnel Leadership
Talent Management
Social Inclusion
Mindfulness
Teamwork
Cultural Sensitivity
Cross-cultural Teams
Cross-cultural Communication Skills
Decision-Making
Systems Thinking
Personal Development
Organizational Leadership
Critical Thinking
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Discover more about DeltekWhat is Fina S email address?
Email Fina S at [email protected] and [email protected]. This email is the most updated Fina S's email found in 2026.
How to contact Fina S?
To contact Fina S send an email to [email protected] or [email protected]. (updated on May 31, 2025)
What company does Fina S work for?
Fina S works for Deltek
What is Fina S's role at Deltek?
Fina S is Senior Director, Customer Learning Experience
What is Fina S's Phone Number?
Fina S's phone (***) ***-*364
What industry does Fina S work in?
Fina S works in the E-learning industry.
Fina S Email Addresses
Fina S Phone Numbers
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