Fernando Pinheiro

Arkade is a customer experience (CX) agency specialising in discretionary retail. We are an insights and research led firm that works with brands who have a genuine appreciation of both their products and the people who use them. Our focus is entirely on your customers; what a good customer does, and what your brand does to attract and retain them. Together we work to understand and define your most valuable customers, set goals and concentrate your investment on smart ways to build both their number and value through mutually beneficial initiatives. If you’d like to work with us or simply shoot the breeze with us about the latest customer experience trends, contact us at [email protected]. Or if you love building exceptional customer experiences, head over to our careers page www.arkade.com.au/careers for our latest opportunities. We're always growing and on the look out for strategists, analysts, designers, developers and everything in between.