Fernando Baudrit
Global Financial Crimes QA Test Developer at Bank of America | Valrico, Florida, United States
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Fernando Baudrit is an accomplished Operations Project Consultant at Bank of America, where he leverages his extensive expertise in continuous improvement methodologies to drive operational excellence and enhance customer service delivery. With a strong technical and quantitative background, Fernando has successfully navigated various leadership roles across international and multi-industry environments. His journey began in Costa Rica, where he managed customer service operations for consumer banking and credit card sectors, honing his skills in service operations and customer engagement.
In 2013, Fernando transitioned to Tampa, Florida, to lead a dedicated team focused on Small Business banking customer service. His leadership not only improved team performance but also fostered a culture of continuous improvement, aligning with his Lean and Six Sigma practitioner credentials. In 2016, he shifted his focus to providing critical business insights through data mining and analytics, enabling the bank to drive performance improvements and operational efficiencies. His ability to analyze complex data sets and derive actionable insights has positioned him as a key player in the organization’s strategic initiatives.
Fernando’s commitment to finding opportunities and solving problems is evident in his approach to innovative transformation. He actively promotes a culture of dissatisfaction with the status quo, encouraging teams to seek perfection in processes. His proficiency in tools such as Microsoft Access, SQL, and Microsoft Excel further enhances his capability to implement data-driven solutions that elevate service operations. As he continues to lead projects at Bank of America, Fernando remains dedicated to fostering a high-performance culture that prioritizes customer satisfaction and operational excellence.
Global Financial Crimes QA Test Developer at Bank of America in October 2024 to Present
Operations Project Consultant at Bank of America in August 2011 to November 2024
Site Operations Manager at Weyerhaeuser in July 2004 to December 2010
Repair Operations Manager at Schlumberger in November 1998 to July 2004
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Edinburgh Business School, Heriot-Watt University, Master of Science - MS
Universidad Latina de Costa Rica, Not completed, October 1999 to October 2026
Colegio Vocacional Mnsr Sanabria, Electronics Technician
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Alteryx
Tableau
Microsoft Access
SQL
Microsoft Excel
Customer Service Operations
Customer Service
Leadership
Operations Management
Six Sigma
Banking Customer Service
Management
Data Mining
Service Operation
Microprocessors
Continuous Improvement
Lead
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Discover more about Bank of AmericaWhat is Fernando Baudrit email address?
Email Fernando Baudrit at [email protected] and [email protected]. This email is the most updated Fernando Baudrit's email found in 2026.
How to contact Fernando Baudrit?
To contact Fernando Baudrit send an email to [email protected] or [email protected]. (updated on September 07, 2024)
What company does Fernando Baudrit work for?
Fernando Baudrit works for Bank of America
What is Fernando Baudrit's role at Bank of America?
Fernando Baudrit is Global Financial Crimes QA Test Developer
What is Fernando Baudrit's Phone Number?
Fernando Baudrit's phone (305) ***-*209
What industry does Fernando Baudrit work in?
Fernando Baudrit works in the Banking industry.
Fernando Baudrit Email Addresses
Fernando Baudrit Phone Numbers
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