Fernando Arbonida

Fernando Arbonida currently serves as the Branch Operations Head at City Savings Bank, where he plays a pivotal role in overseeing the seamless functioning of multiple branch locations, including the main branch in Cagayan de Oro, as well as branch extensions in Iligan, Tubod, Valencia, and the Pera Hub outlets. His extensive expertise in branch operations management ensures that each location adheres to the bank’s high standards of customer service, operational efficiency, and compliance with banking regulations. Fernando’s strategic approach involves evaluating and approving various loan product applications through both traditional branch channels and innovative loan ranger technology, thereby streamlining the loan approval process and enhancing customer experience.

In his current role, Fernando coordinates closely with head office units to address branch-related concerns, implement operational policies, and drive initiatives that promote growth and operational excellence. His proficiency in using industry-specific tools such as loan ranger technology, combined with his strong skills in Microsoft Office applications—including Excel for data analysis and reporting—enables him to make data-driven decisions that optimize branch performance. Fernando’s leadership fosters a team-oriented environment, emphasizing high work ethics, attention to detail, and efficient multi-tasking under pressure.

His comprehensive understanding of retail banking operations, coupled with his ability to manage multiple outlets effectively, positions him as a key driver of the bank’s strategic initiatives in Cagayan de Oro and surrounding areas. Fernando’s dedication to continuous improvement and customer satisfaction aligns with City Savings Bank’s mission to deliver accessible, reliable banking services, making him an invaluable asset in the bank’s ongoing growth and success.