Fernanda Nogarol
Consumer Support Analyst at Mastercard | São Paulo, Brazil
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Consumer Support Analyst at Mastercard in October 2023 to Present
Latam Business Partnership at Red Hat in April 2022 to May 2023
Brazil Customer Operations Supervisor at NI - National Instruments in April 2014 to April 2021
Senior Customer Service Representative at NI - National Instruments in November 2011 to April 2014
Customer Service Representative at NI - National Instruments in July 2008 to November 2011
Internship (Administration with Emphasis on Foreign Trade) at NI - National Instruments in June 2007 to June 2008
Commercial Assistant at Qualy-Med in October 1999 to June 2007
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Anhanguera Educacional, Bacharelado em Administração com enfase em Comércio Exterior, September 2026
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Indicadores-chave de desempenho
satisfação dos clientes
Relatórios de indicadores-chave de desempenho (KPI)
gestão de projetos
Gestão da força de trabalho
SaaS
Sucesso do cliente
Gestão de relação de clientes
Habilidades analíticas
Relatórios e análises
Engajamento de clientes
Gestão de contas
Criação de relacionamentos
Satisfação do cliente
Aumento e retenção de vendas (Upsell)
Retenção de clientes
Planejamento estratégico
Desenvolvimento de novos negócios
Project Management
Solução de problemas técnicos
Microsoft Office
Microsoft Excel
Salesforce.com
Gestão
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Negociação
Gestão de tempo
Tomada de decisões
Comunicação
Suporte ao cliente
Active Listening
Inteligência emocional
Oratória
Espanhol
Inglês
Produtos eletrônicos
Employee Learning & Development
Liderança executiva
PNL
Business analytics
Pré-vendas
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Resolução de problemas
Experiência do cliente
Liderança organizacional
Gestão de clientes
Trabalho em equipe
Importação e exportação
Métricas de desempenho
Gestão de serviços de atendimento ao cliente
Contato com clientes
Relacionamento com clientes
Visão estratégica
JIRA
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Discover more about MastercardWhat is Fernanda Nogarol email address?
Email Fernanda Nogarol at [email protected]. This email is the most updated Fernanda Nogarol's email found in 2026.
How to contact Fernanda Nogarol?
To contact Fernanda Nogarol send an email to [email protected]. (updated on December 03, 2024)
What company does Fernanda Nogarol work for?
Fernanda Nogarol works for Mastercard
What is Fernanda Nogarol's role at Mastercard?
Fernanda Nogarol is Consumer Support Analyst
What is Fernanda Nogarol's Phone Number?
Fernanda Nogarol's phone (**) *** *** 218
What industry does Fernanda Nogarol work in?
Fernanda Nogarol works in the Information Technology & Services industry.
Fernanda Nogarol Email Addresses
Fernanda Nogarol Phone Numbers
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