Fern Miles, Customer Operations Manager at Healthy Pets Insurance

Fern Miles

Customer Operations Manager at Healthy Pets Insurance | Waterlooville, England, United Kingdom

Profile last verified July 2026
Insurance Verified Profile Waterlooville, England, United Kingdom Cowplain Community School
Verified

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

+44 ** **** *311

United Kingdom • Phone

Free account · No credit card · 5 profiles/month

Fern Miles Socials
Fern Miles Work Experience

Customer Operations Manager at Healthy Pets Insurance in May 2023 - Present

New Business Team Leader at Healthy Pets Insurance in January 2022 - May 2023

Customer Service Team Leader at Igloo Energy in August 2020 - January 2022

See more See less

Service Desk Team Leader at SSE plc at SSE plc in March 2019 - August 2020

Senior Service Desk Analyst at SSE plc in October 2016 - March 2019

Customer Service Specialist at SSE plc in December 2006 - October 2016

Fern Miles Education

Cowplain Community School

Fern Miles Skills
Organization Skills Problem Solving Teamwork Communication Customer Service Team Leadership Service Desk Customer Satisfaction Customer Experience Energy Recruiting Resource Management Sales IT Management IT Service Management ITIL Change Management Microsoft Word Citrix Active Directory Customer Support Leadership Management People Management Team Building Critical Thinking Team Management Stakeholder Management Time Management Interpersonal Skills Customer-focused Service Training Contact Centers Microsoft Office
About Fern Miles’s Current Company
Healthy Pets Insurance

Healthy Pets Insurance, now the UK’s leading online provider of pet insurance, knows how pet owners think. As of 2017, we are part of the Towergate Insurance group of Companies, and as we have been talking cats and dogs insurance since 1996, we understand that pets really are members of the family. Mark Effenberg, Chief Executive of Healthy Pets comments “Healthy Pets customers are some of the most loyal you will find, and this is because the level of service we offer is hard to match.” Healthy Pets only offer pet insurance policies that cover ongoing conditions. Unlike some of our competitors who will exclude a condition after 12 months treatment, Healthy Pets will keep paying out until you reach the monetary limit of your policy. Providing payments are kept up to date and renewed each year.

Discover more about Healthy Pets Insurance
Fern Miles’s Colleagues
Kerry Swainbank

Kerry Swainbank

Waterlooville, England, United Kingdom

Senior Consultant

Senior Consultant at Randstad
(April 2024 – Present)

Healthy Insurance

Healthy Insurance

Greater Guildford Area, United Kingdom

Healthy Pets

CEO at Healthy Pets Insurance at Healthy Pets Insurance
(January 2010 – Present)

Olivia Orringe

Olivia Orringe

Petersfield, England, United Kingdom

Cert CII

Team Leader at Healthy Pets Insurance
(May 2023 – Present)

Sophie Martinez

Sophie Martinez

Waterlooville, England, United Kingdom

Client Services Advisor at Healthy Pets Insurance

Client Services Advisor at Healthy Pets Insurance
(February 2022 – Present)

Isabelle Hoopermassey

Isabelle Hoopermassey

Waterlooville, England, United Kingdom

Digital Marketing Executive at Healthy Pets Insurance

Renewals Lead at Healthy Pets Insurance
(July 2014 – Present)

DS

Dave Smith

Dorchester, England, United Kingdom

Director at Healthy Pets Insurance

Director at Healthy Pets Insurance
(Present)

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Frequently asked questions about Fern Miles

What is Fern Miles email address?

Email Fern Miles at [email protected]. This email is the most updated Fern Miles's email found in 2026.

How to contact Fern Miles?

To contact Fern Miles send an email to [email protected].

What company does Fern Miles work for?

Fern Miles works for Healthy Pets Insurance.

What is Fern Miles's role at Healthy Pets Insurance?

Fern Miles is Customer Operations Manager

What industry does Fern Miles work in?

Fern Miles works in the Insurance industry.

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