Fergus Bugg
Senior Vice President Guest Experience at Miral Destinations | United Arab Emirates
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Senior Vice President Guest Experience at Miral Destinations in November 2023 to Present
Vice President Guest Experience at Miral Destinations in August 2018 to November 2023
Head Of Global Loyalty Guest Operations at Etihad in September 2016 to August 2018
Non Executive Director at Auscontact Association in May 2015 to June 2017
General Manager - Retail Transformation & Customer Operations at Ergon Energy Retail in June 2014 to September 2016
National Manager - Billing, Credit & Hardship at EnergyAustralia in November 2012 to June 2014
Manager, Retail Customer Operations Service Delivery at Origin Energy in July 2011 to November 2012
Manager, BPO Delivery at AGL in July 2006 to June 2011
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AGSM @ UNSW Business School, January 2016 to January 2018
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Stakeholder Management
Business Process Improvement
Smart Metering
Business Transformation
Project Delivery
Service Delivery
Energy
Outsourcing
Business Process Mapping
BPO
Management
Team Leadership
Business Process
Change Management
Performance Management
Vendor Management
Organisational Leadership
Continuous Improvement
CRM
Strategy
Project Management
Process Improvement
Business Strategy
Leadership
Strategic Leadership
Constructive Feedback
Ethics
Communication
Coaching
Customer Relationship Management (CRM)
Customer Service
Customer Experience
Team Management
Contact Centers
Program Management
Back Office Operations
Contact Center Management
Customer Experience Transformation
Customer Loyalty Management
Voice of the Customer
Operations Management
Customer Experience Design
Public Speaking
Strategic Leader
Customer Journeys
Digital Transformation
Strategic Thinking
People Management
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Discover more about Miral DestinationsWhat is Fergus Bugg email address?
Email Fergus Bugg at [email protected], [email protected] and [email protected]. This email is the most updated Fergus Bugg's email found in 2026.
How to contact Fergus Bugg?
To contact Fergus Bugg send an email to [email protected], [email protected] or [email protected].
What company does Fergus Bugg work for?
Fergus Bugg works for Miral Destinations
What is Fergus Bugg's role at Miral Destinations?
Fergus Bugg is Senior Vice President Guest Experience
What is Fergus Bugg's Phone Number?
Fergus Bugg's phone (**) *** *** 115
Fergus Bugg Email Addresses
Fergus Bugg Phone Numbers
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