Fayla Jones
Operations Project Manager at Pacific Rubber | Hayward, California, United States
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Fayla Jones serves as the Operations Project Manager at Pacific Rubber, where she leverages her extensive experience in the semiconductor industry to drive customer satisfaction and operational excellence. In her current role, Fayla has taken the initiative to create a comprehensive Customer Satisfaction survey, a strategic tool designed to gather critical feedback that informs internal initiatives aimed at enhancing customer success. Her analytical skills enable her to interpret customer requirements effectively, ensuring that they are consistently met while aligning with the company's standards.
Fayla's expertise in project management is evident as she adeptly assigns and manages project activities, ensuring that they adhere to customer specifications. She employs root cause analysis to identify inefficiencies in processes and procedures, implementing preventive measures that enhance operational workflows. This proactive approach not only mitigates potential issues but also fosters a culture of continuous improvement within the organization.
In addition to her project management responsibilities, Fayla leads training efforts to support business users in adapting to new processes and systems, reinforcing her commitment to employee development and customer success. Her proficiency in tools such as SAP ERP, combined with her strong background in sales management and marketing, positions her as a key player in driving strategic initiatives at Pacific Rubber. As an MBA candidate at Capella University, Fayla is continuously expanding her knowledge base, further enhancing her ability to contribute to the company's growth and innovation in a competitive market.
Operations Project Manager at Pacific Rubber in December 2022 to Present
Customer Program Manager III at Ultra Clean Technology in October 2015 to December 2022
Senior Project Manager at Ultra Clean Technology in October 2015 to February 2017
Project Manager at Ultra Clean Technology in September 2012 to October 2015
Sales Coordinator at Ultra Clean Technology in March 2011 to September 2012
Admin Assistant at Printrex, Inc. in January 2010 to March 2011
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San Jose State University, BA
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Business Analytics
Due Diligence
Documentation
Customer Experience
Data Analysis
Analytical Skills
Management
Microsoft Excel
Customer Service
Accounts Payable
Data Entry
Sales
Sales Operations
Recruiting
Marketing
Fashion
Project Management
Project Planning
Customer Relationship Management (CRM)
Product Management
Project Coordination
Microsoft Word
PowerPoint
Microsoft Office
Outlook
SAP ERP
SAP Netweaver
Time Management
Public Speaking
Leadership
Organizational Effectiveness
Cross-functional Team Leadership
Training
Problem Solving
Drive Results
Learn New Software Quickly
Social Networking
Multitasking
Team Leadership
Dashboard
teamwork
Employee Training
Customer Satisfaction
Organization Skills
Customer Success
SAP BI
Google Docs
Customer Engagement
Interpersonal Communication
Communication
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Discover more about Pacific RubberWhat is Fayla Jones email address?
Email Fayla Jones at [email protected] and [email protected]. This email is the most updated Fayla Jones's email found in 2026.
What is Fayla Jones phone number?
Fayla Jones phone number is 5107065056.
How to contact Fayla Jones?
To contact Fayla Jones send an email to [email protected] or [email protected]. If you want to call Fayla Jones try calling on 5107065056. (updated on August 25, 2024)
What company does Fayla Jones work for?
Fayla Jones works for Pacific Rubber
What is Fayla Jones's role at Pacific Rubber?
Fayla Jones is Operations Project Manager
What industry does Fayla Jones work in?
Fayla Jones works in the Higher Education industry.
Fayla Jones Email Addresses
Fayla Jones Phone Numbers
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