Farhad Salemi
Data Analyst at AT&T | San Jose, California, United States
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Farhad Salemi is a seasoned Data Analyst at AT&T, where he applies his extensive expertise in data science to enhance customer service operations through innovative data visualization and analysis. With a Master's degree in Data Science from the University of Notre Dame and over 20 years of technical experience, Farhad has become a pivotal figure in transforming how customer service workflows are managed and optimized. His role involves designing and developing interactive dashboards that provide actionable insights for various teams within the organization.
One of Farhad's key projects involved the creation of thousands of process maps and graphs that objectively visualize the current (As-Is) processes of AT&T's customer service workflow engine. These visualizations not only illuminated hidden inefficiencies and weaknesses in existing workflows but also facilitated the reconstruction of processes, leading to significant improvements in operational efficiency. By leveraging advanced analytical skills and tools such as Python and Hadoop, he has been instrumental in streamlining workflows, ultimately enhancing the customer experience.
Farhad's proficiency in project management and software development, combined with his strong background in customer service and inventory control, enables him to bridge the gap between technical solutions and business needs effectively. His commitment to continuous improvement and data-driven decision-making positions him as a valuable asset to AT&T, driving initiatives that enhance service delivery and operational excellence. As he continues to explore new methodologies in data visualization and analytics, Farhad remains dedicated to uncovering insights that propel AT&T's customer service capabilities into the future.
Data Analyst at AT&T in September 2020 to Present
Network Operation Engineer / Team Leader / Manager at AT&T in June 2003 to September 2020
Data Scientist at MedThink Inc./UND in January 2020 to May 2020
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University of Notre Dame, Master's degree, October 2026
Sharif University of Technology, Bachelor of Science - BS
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Microsoft Office
Project Management
CompTIA Server+
Data Entry
Customer Service
Inventory Control
Embedded Systems
Workload Prioritization
Data Centers
Data Center Operations
Computer Hardware
Cabling
Exploratory Data Analysis
Computer Science
Extract, Transform, Load (ETL)
R Shiny
Algorithms
Data Engineering
Data Analytics
Statistics
Machine Learning Algorithms
TensorFlow
Pandas (Software)
Software Development
SQL
Analytical Skills
Data Science
Data Analysis
Wireless
Telecommunications
IP
Network Design
VoIP
Computer Network Operations
Wireless Networking
Wireless Technologies
Network Architecture
Network Engineering
Data Visualization
Machine Learning
Deep Learning
Databases
Python (Programming Language)
R (Programming Language)
Tableau
Hadoop
LTE
Leadership
Big Data
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Discover more about AT&TWhat is Farhad Salemi email address?
Email Farhad Salemi at [email protected] and [email protected]. This email is the most updated Farhad Salemi's email found in 2026.
How to contact Farhad Salemi?
To contact Farhad Salemi send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Farhad Salemi work for?
Farhad Salemi works for AT&T
What is Farhad Salemi's role at AT&T?
Farhad Salemi is Data Analyst
What is Farhad Salemi's Phone Number?
Farhad Salemi's phone (213) ***-*913
What industry does Farhad Salemi work in?
Farhad Salemi works in the Wireless industry.
Farhad Salemi Email Addresses
Farhad Salemi Phone Numbers
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